Packager/Warehouse Associate (per-diem basis) - FedEx
(2026-04)
Marketing/Biller - Colorado Medical Pharmacy - Glendale, CA
(2025-07 - 2026-03)
- Performed insurance eligibility verification and benefit validation for patients prior to medication processing.
- Managed prior authorizations by coordinating with insurance companies and provider offices to obtain timely approvals.
- Submitted supporting clinical documentation and communicated with physicians to resolve authorization requirements.
- Investigated claim rejections and billing discrepancies to ensure accurate reimbursement.
- Coordinated patients and insurance carriers regarding coverage and claim status.
Sales Executive - DosePacker Inc.
(2024-03 - 2025-06)
- Managed compliance packaging workflows to ensure the accurate and timely distribution of multi-dose blister packs for long-term care facilities.
- Utilized proprietary pharmacy software to review patient profiles, manage data entry, and track medication order statuses.
- Collaborated with cross-functional hybrid teams to resolve order discrepancies and streamline communication between remote support and pharmacy sites.
- Provided high-tier technical and operational support to partner pharmacies, troubleshooting software issues and ensuring system uptime.
- Maintained strict quality control standards, auditing medication records to prevent dispensing errors and ensure HIPAA compliance.
- Utilized pharmacy systems to review patient insurance information and support medication authorization workflows.
- Coordinated with pharmacy teams to resolve insurance-related issues affecting prescription fulfillment.
Long Term Care Biller - The Medicine Shoppe Pharmacy - Riverside, CA
(2021-05 - 2024-03)
- Processed high-volume billing claims for long-term care residents, ensuring adherence to Medi-Cal and private insurance regulations.
- Researched and resolved denied claims or complex billing discrepancies to maintain healthy accounts receivable.
- Provided transparent communication with patients, families, and facility administrators to ensure trust and rapport regarding financial accounts.
- Verified insurance eligibility and benefits while resolving denied or rejected claims to maintain reimbursement timelines.
Pharmacy Tech - Inland Behavioral and Health Services Inc - San Bernadino, CA
(2019-07 - 2022-08)
- Prepared and administered medications under the direction of a pharmacist, strictly following safety protocols and physician instructions.
- Interviewed patients to obtain medical information and measure vital signs, weight, and height for accurate record-keeping.
- Maintained a clean and sterilized environment, including the proper disposal of contaminated supplies and organization of medical equipment.
Assistant Manager - T-Mobile - Rialto, CA
(2018-01 - 2019-09)
- Met personal and team sales targets and call handling quotas while managing day-to-day retail operations.
- Handled complex customer complaints, providing appropriate solutions and alternatives within time limits to ensure brand loyalty.
- Mentored and trained staff in communication procedures, guidelines, and sales policies to improve overall store performance.
