IT Network Systems Engineer - Federal Way Public Schools - Federal Way, WA
(2025-07)
- Serve as a senior escalation point for complex infrastructure issues, delivering rapid root‑cause analysis and high‑quality support across calls, email, and Salesforce/Remedy systems.
- Design, deploy, and maintain multi‑site LAN/WAN architectures, including structured VLANs, routing boundaries, uplink strategies, and standards‑based interconnects aligned with security expectations.
- Troubleshoot routing, switching, firewall, VPN, wireless, DNS, proxy, and network access control issues across FWPS environments.
- Develop and maintain accurate documentation, including network diagrams, configuration standards, troubleshooting guides, runbooks, and operational procedures to support continuity and compliance.
- Lead lifecycle management of Windows and Linux server infrastructures, ensuring high availability, secure baselines, and reliable integration with core network services (DNS, DHCP, NTP, VPN).
- Administer and optimize VMware vSphere 8 clusters, including virtual networking, resource pools, HA/DRS, storage, and performance tuning for mission‑critical workloads.
- Provide advanced administration of Active Directory, GPO, DNS, DHCP, IIS, and enterprise file services, implementing secure domain‑wide policies and mentoring junior administrators.
- Execute system upgrades, migrations, firmware updates, and patch cycles with strict adherence to change‑control processes to minimize downtime and maintain audit readiness.
- Collaborate with district vendors, service providers, school sites, and internal teams to enhance network infrastructure and validate vendor solutions against FWPS technical, architectural, and security standards.
- Perform additional duties as assigned.
Sr. Network Engineer - TripleB Corporation - Seattle, WA
(2021-01 - 2025-01)
- Cisco Networking Proficiency, configuring and managing Cisco routers and switches, ensuring robust, secure, and optimized network performance.
- Network Design and Implementation, skilled in designing and deploying scalable network infrastructures that meet organizational needs, leveraging Cisco technologies for reliability and efficiency.
- Windows Server Administration, proficient in managing Windows Server environments, including Active Directory, SCCM, DNS, DHCP, and Group Policy, ensuring seamless operation and security.
- Hyper-V Virtualization Expertise: Experienced in deploying, managing, and troubleshooting Hyper-V virtual machines, clustering, optimizing server resources, and supporting virtualized environments.
- Network Security Management, Implement and maintain network security protocols, firewalls, and VPNs, safeguarding sensitive data and ensuring compliance with industry standards.
- Intune/IBM MaaS360 Mobile Device Management: Expertly manage mobile devices using Intune and IBM MaaS360, including device enrollment, policy configuration, app deployment, and end-user support to maintain security and compliance.
- Performance Monitoring and Optimization: Continuously monitor network and system performance, identifying and resolving bottlenecks to ensure optimal operation and user satisfaction.
- Disaster Recovery Planning, develop and implement comprehensive disaster recovery plans, ensuring business continuity through effective backup strategies and failover systems.
- User Support and Training, provide high-level technical support and training to end users and IT staff, ensuring efficient use of network and system resources.
- Project Management and Documentation, lead IT projects from conception to completion, maintaining detailed documentation of network configurations, system setups, and support procedures for ongoing reference and compliance.
Sr. Systems Engineer - Mitsubishi Aircraft Corporation America - Renton, WA
(2018-04 - 2021-01)
- Maintains/Upgrade/Install network infrastructures such as switches, routers, diagnose problems with any of the network attached equipment and applications. IE: Setup Montreal's network office
- Provide support to all levels and administer all network devices.
- Configure/install Citrix and VmWare Hosts.
- Administer Citrix 7.15 environment, Citrix Studio 7.15, Citrix 5, 6.5, VmWare 6.5, 5.5, managed software security updates and patches.
- Install/configured Cisco 9200 switch to act as a Wireless Controller to give DHCP pool to Cisco Aironet AP2800 series
- Proactively ensure the highest levels of systems infrastructure availability.
- Maintain, monitor and troubleshoot infrastructure.
- Maintain security, backup, and redundancy strategies.
- Design, test and maintain Business Continuity and Disaster Recovery routines.
Sr Network Systems Engineer - First Transit - Seattle, WA
(2015-12 - 2018-03)
Spent my first 5 months straight doing lots of late nights and weekend to rebuild from the ground up First Transit Network Infrastructure (New Citrix, new VmWare, new server room, new HP hosts, new Nimble SAN, new DR/Backup plans, new network cables, racks, and etc...).
- Maintains network infrastructures such as switches, routers, diagnose problems with any of the network attached equipment and applications.
- Provide level I, II, & III support for both hardware and software issues to end users encounter.
- Monitor the system daily using SPICEWORKS, Server Alive, NPM and respond immediately to security or usability concerns.
- Administer Xen Server 6.5, Citrix Studio 5.6, 7.6, Citrix 5, 6.5, Netscaler MPX 5550, VmWare 5.5, firewalls, VOiP phones, smartphones, Azure, email filter, spam filter, sharepoint, exchange, AD, DNS, SolarWinds patch management software security updates and patches.
- Using Backup Exec 2014 create, verify backups of data and DR.
- Upgrade systems and processes as required for enhanced functionality and security issue resolution.
- Administrate infrastructure, including firewalls, databases, Symantec AV, malware protection software and other processes.
- Configured and managed VMware Workspace ONE for macOS device management, including device enrollment, security policies, software deployment, and FileVault encryption.
- Managed macOS servers, Apple Business Manager, APNs certificates, software updates, patching, and endpoint security for Apple devices.
- Implemented Workspace ONE MDM policies for VPN, Wi-Fi, SSO, certificates, remote support, compliance, and automated device setup.
Systems Engineer - Qualis Health - Seattle, WA
(2014-06 - 2015-10)
- Support LANs, WANS, network segments, Internet, and intranet systems.
- Administer and maintain Citrix farms 6.0 & 6.5 using VmWare 5.5 , 6.0 as the virtualized platform.
- Perform network maintenance to ensure networks operate correctly with minimal interruption, maintain system efficiency.
- Ensure design of system allows all components to work properly together.
- Provide level I, II, & III support for both hardware and software issues to end users encounter.
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, email filter, spam filter, sharepoint, exchange, AD, Office365, security updates and patches.
- Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
- Maintain integrity of the network, server deployment, disaster recovery planning and security.
- Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability.
Network Systems Engineer - WAC LIGHTING - Garden City, NY
(2007-01 - 2014-12)
- Delivered training to end users on VoIP phone systems and Symantec Backup Exec 2012.
- Provided hands-on support and training to staff across multiple locations (New York and California), including mentoring an IS department intern and educating users on a newly implemented Help Desk ticketing system.
- Analyzed, tested, troubleshot, and evaluated network systems including LAN, WAN, and Internet segments, and performed ongoing maintenance to ensure reliable operation with minimal downtime.
- Traveled to four branch locations to troubleshoot, configure, install, and upgrade network systems and hardware as part of larger IT initiatives.
- Administered and maintained a wide range of enterprise technologies, including servers, desktops, printers, routers, switches, firewalls, smartphones, Microsoft SCCM 2012, SharePoint, Exchange, Active Directory, SQL, VMware, SolarWinds, and Citrix (NetScaler MPX, XenServer 5.6, XenDesktop 3 & 4).
- Deployed software and generated infrastructure reports using Microsoft SCCM 2012.
- Monitored and improved network security and performance, including firewall management and the deployment of security patches and updates.
- Identified and resolved hardware/software issues and contributed to networking strategy optimization.
