General Manager at STK Steakhouse (2024-02 – 2026-06)
- Led daily operations of high-volume upscale steakhouse, managing 50 team members, and enhancing training, operational consistency, and inventory management to align with corporate initiatives.
- Oversaw daily operations to ensure exceptional guest experiences.
- Managed staff scheduling to optimize labor efficiency and service quality.
- Developed training programs for team members to enhance service skills.
General Manager at Firebirds Wood-Fired Grill (2021-08 – 2024-01)
- Implemented strategic initiatives, led 80 employees, and developed certified trainers to enhance team capabilities and reduce operating costs.
- Directed daily operations to ensure smooth service and guest satisfaction.
- Managed staff recruitment, training, and performance evaluations consistently.
- Implemented cost control measures to enhance profitability and resource management.
General Manager at Bonefish Grill (2016-10 – 2021-08)
- Managed operations, budgeting, scheduling, and vendor relationships while maintaining customer satisfaction.
- Directed daily operations to ensure exceptional guest experiences and service quality.
- Managed staff recruitment, training, and performance evaluations to build effective teams.
- Coordinated kitchen and dining room activities for seamless food service execution.
Marketing Manager at The Nashville Group (2013-12 – 2016-10)
- Developed marketing strategies and led campaigns to enhance brand visibility, analyzed market trends to inform strategic decisions, and built stakeholder relationships to support collaborative efforts.
- Developed comprehensive marketing strategies to enhance brand visibility and engagement.
- Managed cross-functional teams to execute marketing campaigns and initiatives effectively.
- Analyzed market trends to inform product positioning and promotional tactics.
