Johanna DelGaudio

Exceptionally organized, resourceful, and self-motivated Executive Operations Manager and multi-venture administrator with 17 years of executive success managing financial portfolios, multi-entity bookkeeping, and diverse business operations (hospitality, property management, commercial leasing, and corporate logistics). Proven track record as a trusted "right hand" to ownership, seamlessly shifting between full-cycle accounting, QuickBooks multi-entity management, legal/contract administration, HR, marketing, and complex project coordination. Possesses high-level integrity, absolute discretion with confidential matters, and an innate love for learning and solving high-variety business challenges.

Medical Equipment Inventory & Planning at Partners Healthcare Group (2025-10 – Present)

• Coordinated high-frequency logistics, vendor alignments, and operational workflows across multi-state facility portfolios, ensuring milestone execution and strict SLA adherence.
• Managed project tracking, scheduling deliverables, and administrative asset data across expansive regional operations.

Operations & Patient Care Coordinator at Northwest Healthcare Oro Valley Sleep Lab (2023-05 – 2025-09)

• Handled multi-channel operational requests, communication tracking, and scheduling resolutions within a high-volume corporate medical environment.
• Maintained accuracy and adherence documentation, bridging communication between external providers and internal management teams.

Director of Operations / Senior Operations Manager at Reflections Resort Weddings & Events (2006-02 – 2023-04)

Served as the central executive operator and financial backbone for main business and for additional 3-5 concurrent intercompany businesses and investments over a 17-year progressive tenure. (Senior Coordinator - Multi Locations 2006 - 2014, Director of Operations 2014 - 2023)

• Operations: Served as the central executive operator and financial backbone for main business and for additional 3-5 concurrent intercompany businesses and investments over a 17-year progressive tenure.
• Multi-Entity Bookkeeping & Financials: Maintained the full-cycle of books for up to 5 separate corporate entities using QuickBooks Online, managing AR/AP, weekly/monthly vendor payment cycles, and credit card reconciliations.
• Payroll & Tax Prep: Processed and maintained all employee payroll records and prepared comprehensive baseline financial data and reports for seamless handoff to CPAs during annual tax preparation and audits.
• Legal & Contract Administration: Partnered regularly with corporate attorneys to draft, tighten, and secure client agreements, vendor contracts, and lease/property arrangements to protect business assets.
• Property & Facilities Management: Oversaw full property management, commercial lease/rent tracking, and hands-on coordination for capital improvement, maintenance, and facility remodeling projects.
• General Operations & Leadership: Managed full human resources lifecycle (hiring/firing, employee relations), business logistics, pricing strategies, and day-to-day administrative frameworks.
• Marketing & Communications: Directed business sales, customer relationship architecture, and digital website/social media campaigns/fairs to drive continuous brand growth and awareness.
• Real Estate Acquisition & Site Development: Assisted in the strategic purchase, architectural layout planning, and active construction management of an additional commercial site venue, successfully scaling enterprise real estate holdings and operational throughput.
• Regulatory Compliance & Inspections: Liaised with owners, investors, architects, and construction for annual building inspections, ensuring strict compliance with commercial site zoning and local policies for regulatory compliance.

Administrative Assistant — Planning & Zoning at Town of Oro Valley (2004-08 – 2006-02)

• Zoning & Site Plan Administration: Interpreted municipal land-use codes and evaluated commercial site plans, ensuring strict compliance with local zoning and legislative policies.
• Agency Coordination: Liaised with developers, contractors, and municipal government agencies to streamline project reviews, document approvals, and regulatory compliance.

High School Diploma