John Abernathy

Led and directed daily activities of produce department clerks to ensure efficient operations and excellent customer service. Assisted in training, mentoring, and supervising team members while promoting a positive and productive work environment. Provided exceptional customer service by assisting customers with product selection, answering questions, and resolving concerns.

Produce Clerk / Head Clerk at Publix Supermarket (2016-08 – Present)

• Led and directed daily activities of produce department clerks to ensure efficient operations and excellent customer service.
• Assisted in training, mentoring, and supervising team members while promoting a positive and productive work environment.
• Provided exceptional customer service by assisting customers with product selection, answering questions, and resolving concerns.
• Worked closely with store management to maintain department standards, inventory levels, and product quality.
• Helped coordinate merchandising, stocking, and display presentation to maximize sales and customer satisfaction.
• Ensured department cleanliness, organization, and compliance with company policies and food safety standards.

Contracted Courier at Door Dash (2025-12 – Present)

• Provided safe, timely, and accurate delivery of packages and documents while maintaining a dependable delivery record.
• Demonstrated professionalism and excellent customer service during all customer interactions.
• Planned and followed efficient delivery routes to ensure on-time service and customer satisfaction.
• Maintained accurate delivery records and obtained required delivery confirmations.
• Handled packages with care to ensure items arrived in excellent condition.
• Adapted to changing schedules, delivery priorities, and customer needs while maintaining productivity.
• Followed all traffic laws, safety regulations, and company policies to ensure safe transportation.
• Built positive relationships with customers through reliability, communication, and a strong commitment to service excellence.

Diploma – Chamberlain High School (1996)