John Crandall

Take-charge personality with a love for people and learning Experienced leader who can work well with others under pressure Accomplished scholar and scientist committed to workplace safety & efficiency

Utility Porter (EVS) - The Rio/Goodwrx; Caesar's Entertainment - Las Vegas, NV

(2020-01)

• Recognized monthly for excellence providing guests with a hygienic casino environment.
• Team player goes above-and-beyond to help environmental services team with supply inventory; always happy to take shifts at all times
• Prior experience in forensics informs how I handle biohazards and other regular work concerns.

Service Agent Product Expert (SME) - T.tec Corporation - Las Vegas, NV

(2019-12 - 2021-06)

• Assisted members of major financial monitoring and tax filing software via chat and e-mail both in busy office and from-home roles.
• Independently produced needed training and agent tools for client alongside normal agent work and quickly became a recognized resource as office transitioned to from-home work.
• Consistently Top 10% in all performance metrics in over 200 agent team; promoted from temp in <6 months.

Lead Cashier/Host - La Cabana Mexican Restaurant - Las Vegas, NV

(2018-10 - 2019-08)

• Managed front-of-house seating, catering and cash transactions independently in a large, fast-paced venue.
• Trusted to resolve customer complaints, handle bookkeeping, and revise point-of-sales system for owners.
• Marketed events and sales promos as barback, server, and banquet coordinator.

Front Desk Manager - OneCoast, World Market Center - Las Vegas, NV

(2016-10 - 2019-09)

• Handled guest appointments, bookkeeping, and sales paperwork for $3 million in sales during bi-annual conventions.
• On Design/Construction Team in Showroom; Aided w/ stock, ordering, tagging and inventory.
• Juggled sizable sales team, front desk work, accounts, phone calls, and tasks with a smile.

PhD - Anthropology/History - University of Nevada, Las Vegas (2023-12)

MA - Anthropology/History - University of Nevada, Las Vegas (2012-12)

Bachelor of Arts - Anthropology/Forensic Sciences - Syracuse University (2010-08)