John Davis

Detail-oriented Business Administration & Economics graduate with hands-on experience supporting client service, operational excellence, and cross-team collaboration in fast-paced, client-driven environments. Proven ability to manage client relationships, resolve complex inquiries, and deliver timely, accurate solutions in alignment with organizational goals.

Summer Intern at Ken-Mac Metals, A Division of thyssenkrupp Materials, NA (2025-05 – 2025-08)

• Researched industrial metals pricing trends and volatility, delivering actionable data insights that supported executive presentations and client pitches.
• Resolved client inquiries by coordinating with account managers, ensuring compliance with response timelines and accurate issue documentation.
• Analyzed pricing scenarios for key accounts in Excel, ensuring consistency across proposals and supporting corporate pricing decisions.

Sales Intern at Christensen Group Insurance (2024-06 – 2024-08)

• Segmented thousands of prospects in Excel by revenue, industry, and policy type to prioritize Property & Casualty outreach and improve pipeline conversion rates.
• Managed prospect and internal stakeholder inquiries via email and phone, coordinating follow-ups to maintain engagement and pipeline momentum.
• Cleaned and standardized thousands of Salesforce CRM records for Property & Casualty accounts, improving data accuracy and enabling faster team lookups.
• Identified gaps in outreach workflows and proposed process improvements to increase operational efficiency and pipeline consistency.
• Delivered a formal sales presentation to 40+ employees, translating complex concepts into clear, actionable insights.
• Collaborated across teams to support initiatives and ensure alignment on client engagement strategies.

Bachelor of Business Administration in Business, Minor in Economics – University of Dubuque