John J

Dynamic and results driven sales professional with a proven track record in business development, client relationship management, and revenue growth. Skilled in prospecting, cold calling, and delivering tailored solutions that meet client needs and drive long term retention. Known for building strong relationships, managing high volume pipelines, and consistently exceeding performance goals in fast paced, customer focused environments

Rental Sales Representative at Penske Truck Rental & Leasing (2024-12 – 2025-09)

• Generated new business through high-volume cold calling, prospecting, and targeted outreach across multiple industries
• Built and maintained a portfolio of commercial accounts, ensuring long-term retention and satisfaction
• Conducted needs assessments and delivered customized rental and leasing solutions
• Prepared pricing, proposals, and service agreements for small to mid-sized businesses
• Utilized CRM systems to manage pipelines, track KPIs, and maintain consistent follow-up
• Consistently met or exceeded monthly sales targets through disciplined outreach and planning
• Partnered with operations teams to ensure seamless service delivery and customer experience

Sales & Operations Management Trainee at Penske Truck Rental & Leasing (2024-08 – 2024-12)

Security Site Manager at DSI Security Services (2023-08 – 2024-07)

• Managed daily site operations including scheduling, staffing, and training
• Maintained strong client relationships by addressing concerns and ensuring service satisfaction
• Enforced compliance with safety and security standards
• Strengthened leadership, communication, and client-facing problem-solving skills

Sales Representative at Eagle Rock Distributing (2021-05 – 2021-12)

• Managed a retail territory, driving account growth through relationship-based selling
• Executed merchandising strategies to improve product visibility and sales performance
• Built strong client relationships through consistent communication and service

Senior Security Officer at Turning Stone Resort Casino (2016-01 – 2019-06)

• Provided high-level security presence in a fast-paced casino and hospitality environment, ensuring the safety of guests, staff, and property
• Monitored gaming floors, VIP areas, and public spaces while maintaining a professional and approachable demeanor
• Assisted in handling sensitive situations with discretion, including guest concerns, conflicts, and policy enforcement
• Collaborated with internal departments to support a seamless and secure guest experience
• Responded to incidents, emergencies, and disturbances in a calm, controlled, and professional manner
• Built strong situational awareness, communication, and customer service skills in a high-traffic environment
• Maintained strict adherence to regulatory standards and casino policies

Bartender at Colgate Inn (2021-01 – Present)

Refined fine dining establishment delivering elevated guest experiences and high service standards

• Delivered high-level service across diverse hospitality environments, from fine dining to high-volume venues
• Built strong relationships with guests, including repeat and high-value clientele
• Upsold premium liquor, cocktails, and bottle service to increase revenue
• Maintained extensive knowledge of spirits, cocktails, beer, and wine
• Managed cash handling, POS systems, and nightly balancing
• Ensured smooth bar operations, cleanliness, and efficiency during peak hours
• Collaborated with team members to create a seamless and elevated guest experience

Bartender at The Beeches Manor (2021-01 – Present)

Upscale dining and event venue with a focus on business clientele and private functions

Bartender at Blake Street Tavern (2021-01 – Present)

High-volume sports bar environment requiring efficiency, speed, and strong guest engagement

Bartender at Dibbles Inn (2021-01 – Present)

Upscale restaurant and wedding venue specializing in private events and large-scale hospitality service

Associate of Science in Business Management – Mohawk Valley Community College