Rental Sales Representative at Penske Truck Rental & Leasing (2024-12 – 2025-09)
- Generated new business through high-volume cold calling, prospecting, and targeted outreach across multiple industries
- Built and maintained a portfolio of commercial accounts, ensuring long-term retention and satisfaction
- Conducted needs assessments and delivered customized rental and leasing solutions
- Prepared pricing, proposals, and service agreements for small to mid-sized businesses
- Utilized CRM systems to manage pipelines, track KPIs, and maintain consistent follow-up
- Consistently met or exceeded monthly sales targets through disciplined outreach and planning
- Partnered with operations teams to ensure seamless service delivery and customer experience
Sales & Operations Management Trainee at Penske Truck Rental & Leasing (2024-08 – 2024-12)
Security Site Manager at DSI Security Services (2023-08 – 2024-07)
- Managed daily site operations including scheduling, staffing, and training
- Maintained strong client relationships by addressing concerns and ensuring service satisfaction
- Enforced compliance with safety and security standards
- Strengthened leadership, communication, and client-facing problem-solving skills
Sales Representative at Eagle Rock Distributing (2021-05 – 2021-12)
- Managed a retail territory, driving account growth through relationship-based selling
- Executed merchandising strategies to improve product visibility and sales performance
- Built strong client relationships through consistent communication and service
Senior Security Officer at Turning Stone Resort Casino (2016-01 – 2019-06)
- Provided high-level security presence in a fast-paced casino and hospitality environment, ensuring the safety of guests, staff, and property
- Monitored gaming floors, VIP areas, and public spaces while maintaining a professional and approachable demeanor
- Assisted in handling sensitive situations with discretion, including guest concerns, conflicts, and policy enforcement
- Collaborated with internal departments to support a seamless and secure guest experience
- Responded to incidents, emergencies, and disturbances in a calm, controlled, and professional manner
- Built strong situational awareness, communication, and customer service skills in a high-traffic environment
- Maintained strict adherence to regulatory standards and casino policies
Bartender at Colgate Inn (2021-01 – Present)
Refined fine dining establishment delivering elevated guest experiences and high service standards
- Delivered high-level service across diverse hospitality environments, from fine dining to high-volume venues
- Built strong relationships with guests, including repeat and high-value clientele
- Upsold premium liquor, cocktails, and bottle service to increase revenue
- Maintained extensive knowledge of spirits, cocktails, beer, and wine
- Managed cash handling, POS systems, and nightly balancing
- Ensured smooth bar operations, cleanliness, and efficiency during peak hours
- Collaborated with team members to create a seamless and elevated guest experience
Bartender at The Beeches Manor (2021-01 – Present)
Upscale dining and event venue with a focus on business clientele and private functions
Bartender at Blake Street Tavern (2021-01 – Present)
High-volume sports bar environment requiring efficiency, speed, and strong guest engagement
Bartender at Dibbles Inn (2021-01 – Present)
Upscale restaurant and wedding venue specializing in private events and large-scale hospitality service
