Sr. Director at Centene Health Plans (2018-12 – 2023-03)
- Led enterprise-wide cost reduction strategies, driving over $1 billion in savings by closing MEI gaps in partnership with executive leadership
- Managed the ROI reconciliation of 30+ national vendor payment processes, overseeing $200 million in annual expenditures
- Established, coached and expanded a workforce planning team to streamline staffing models, optimize SG&A payroll costs, and align workforce needs with financial targets
- Partnered with Medecon and corporate finance teams to develop KPIs and financial benchmarks for long-term organizational success
Director, MEI (Medical Expense Initiatives) at WellCare Health Plans (2017-10 – 2018-12)
- Led efforts to eliminate a $112 million MEI gap across Georgia and South Carolina markets through strategic cost-saving measures
- Developed and implemented a Georgia-specific Performance Improvement Plan (PIP), optimizing PCP attribution and improving quality metrics
- Expert use of technology to include full suite of Microsoft Office, PowerBI, Tableau, SAS EG, Salesforce and Google G-suite.
Senior Project Manager at WellCare Health Plans (2016-01 – 2017-10)
- Led enterprise-wide initiatives focused on financial optimization and cost reduction strategies
- Developed the development of a Provider Ranking Index (PRI), integrating key performance metrics such as MBR, quality scores, member months, and readmission rates to enhance provider management strategies
- Designed and executed advanced SAS EG (SQL) queries, enabling market leadership teams to make data-driven decisions that improved financial and operational outcomes
- Conducted bi-weekly senior market leadership meetings, identifying financial pain points and implementing actionable solutions to optimize cost savings and performance
- Served as a liaison between corporate and Florida market CFOs, leading investigations into outlier KPI data and implementing corrective actions to align financial and operational goals
- Transformed routine meetings into high-impact decision-making sessions
Project Manager at Humana (2012-03 – 2014-06)
- Managed 11 IT projects, including the Medicare Advantage Paperless Application (MAPA), a key initiative that contributed over $1 billion annually to retail sales revenue. Fostered a friendly, energetic and accurate team.
- Served as Scrum Master for the MAPA project, leading Agile teams in iterative development cycles to ensure seamless implementation and continuous improvement
- Oversaw full project lifecycles, from requirement gathering and solution design to development, testing, and enterprise-wide deployment
- Collaborated and partnered with business analysts, IT teams, and regulatory stakeholders to ensure compliance with CMS requirements and optimize Medicare sales processes
- Conducted User Acceptance Testing (UAT) for each production release and delivered comprehensive progress reports to senior stakeholders
- Prioritized process improvements that enhanced efficiency, data integrity, and overall project delivery timeline
Manager at Healthcare Economics (HCE) (2014-07 – 2015-05)
Senior Consultant at Booz Allen Hamilton (2010-06 – 2011-08)
Commanded an Iraqi Army company at U.S. Army (2003-05 – 2008-06)
Substitute Teacher at Kelly Education (2024-01 – Present)
Temp Staffing agency
Real Estate Agent at Keller Williams Realty (2023-08 – Present)
Real Estate Brokerage
