MANAGER - Rise & Shine Services & More - Modesto, CA
(2023-07)
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained floor cleaning and waxing equipment.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Moved furniture for cleaning and set up for special events.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
CUSTOMER SERVICE REPRESENTATIVE - Cellfix - Fresno, CA
(2020-07 - 2023-05)
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Erased user data, debugged application issues and refurbished devices for resale.
- Installed and configured new devices and system components.
- Provided primary customer support to internal and external customers.
LANDSCAPE LABORER - Trunell Landscaping - Oakdale, CA
(2018-08 - 2020-09)
- Handled hedge, bush and shrub trimming.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Maintained commercial and residential landscapes with comprehensive and diverse team.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
FRONT END CASHIER - Costco - Fresno, CA
(2020-03 - 2020-07)
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Tracked inventory, located items and requested new merchandise with hand-held scanners and cellular devices.
SALES MANAGER - Compassionate Care Home Health Services - Fresno, CA
(2019-06 - 2019-08)
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Produced contracts, reports, letters, and proposals for clients.
PERSONAL TRAINER - Fit Republic - Modesto, CA
(2019-04 - 2019-06)
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Designed specific workout systems for individual clients based on performance ability.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
INVENTORY STOCKER - Delta Sierra Beverage - Modesto, CA
(2018-08 - 2019-04)
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Tracked production and quality control systems to proactively identify deficiencies.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Created and enforced detailed organization processes to increase quality and service standards.
ASSISTANT HANDYMAN - Beckering Landscaping CO - Spokane, WA
(2014-09 - 2018-06)
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
