Warehouse Associate / Clerical Associate (CHW) at Avalon Flooring (2019-08 – 2026-07)
- Processed, scanned, labeled, uploaded, and maintained vendor shipment documentation for multiple warehouse locations, ensuring accuracy, organization, and compliance with company standards.
- Received, inspected, stored, staged, and distributed inventory in accordance with established Receiving SOPs while maintaining inventory accuracy and warehouse organization.
- Picked, labeled, and staged materials for customer deliveries and installation teams, ensuring orders were accurate and ready for scheduled delivery.
- Supported shipping, receiving, and transportation of materials between warehouse locations, vendors, and customer sites while adhering to company policies, safety standards, and operational procedures.
- Monitored purchase orders and collaborated with Purchasing and Warehouse teams to identify and resolve inventory, vendor, and order-related issues.
- Coordinated with customers, warehouse personnel, drivers, Purchasing, and management to schedule deliveries, communicate service updates, and resolve operational issues.
- Supported daily delivery scheduling, routing, and logistics operations, serving as backup to the Delivery Scheduler as needed.
- Maintained delivery schedules, routing information, and operational data using Monday.com and other business systems.
- Prepared and analyzed operational reports, performance metrics, expedited freight activity, and monthly management reports to support business decisions and operational performance.
Customers Service Associate at Wawa (2018-03 – 2019-08)
- Prepared and analyzed operational reports, performance metrics, expedited freight activity, and monthly management reports to support operational planning, performance tracking, and informed decision-making.
Driver/Operator at Lyft (2017-09 – 2019-08)
Ride share Driver
Freight Flow Supervisor at Ollie's Bargain outlet (2018-08 – 2019-08)
- Managed freight processing, merchandise pricing, and sales floor presentation to company standards.
- Ensured all merchandise was accurately tagged and floor-ready.
- Served as a Store Key Holder, overseeing opening, closing, and store security.
- Trained new associates on merchandising, cash handling, and operational procedures.
- Delivered exceptional customer service by assisting with purchases, returns, and issue resolution.
PFresh Associate at Target (2017-09 – 2017-10)
- Assisting customers for their needs, going down to the right direction showing them where the items are for both target market and P-fresh area.
- Break down deliveries
- Rotate items
- Stock-out items
- Go through inventory discrepancies
- Merchandise inventory to the back room holding area for restocking
Overnight Merchandise Assistant Manager / Grocery Produce Assistant Manager / Membership & Marketing Assistant Manager at Sam's Club (2011-04 – 2017-09)
- Managed daily facility operations, including merchandising, inventory control, shipping and receiving, asset protection, and member service.
- Developed and monitored sales, expense, and payroll budgets while ensuring performance goals and staffing requirements were met.
- Led recruiting, training, and development of associates while maintaining compliance with company policies, safety regulations, and operational standards.
- Oversaw food safety, cold chain compliance, product quality, and merchandising transitions.
- Supported management teams in driving sales, improving operational efficiency, and delivering exceptional member experiences.
- Forklift Certified: Crown Stand-Up Lift.
Store Manager at Lids (2007-11 – 2011-04)
- Led and trained associates, managed daily retail operations and cash deposits, resolved customer concerns, and consistently met or exceeded sales goals while maintaining strong customer service standards.
Second Assistant Manager at Casual Male XL (2005-08 – 2007-11)
- Conducted operational audits and collaborated across departments to improve efficiency, compliance, and quality standards.
- Managed register and cash wrap operations, delivered exceptional customer service, resolved sensitive customer concerns professionally, and handled incoming and outgoing store transfers.
- Selected to support the Deptford location by helping restore operations and implement company standards.
Shift Manager at Wawa (2004-06 – 2005-08)
- Started as a Customer Service Associate, trained for shift leadership, and was promoted to Shift Runner.
- Responsible for food preparation, beverage service, sanitation, and receiving multiple deliveries.
