John Scott

Versatile and dependable worker with a strong work ethic and a willingness to learn. Brings a positive attitude, strong problem-solving abilities, and a commitment to getting the job done right. Quick to adapt to new environments and tasks, with a focus on teamwork, reliability, and continuous improvement. Ready to take on new challenges and contribute wherever needed.

Willing to relocate: Anywhere

Backup Team Lead at Boise Cascade (2025-07 – Present)

• Led daily team operations by supporting and directing crew members to meet production goals and deadlines
• Acted as Team Lead in absence of leadership, ensuring smooth shift performance and accountability
• Increased team efficiency by organizing workflow, delegating tasks, and reducing downtime
• Trained and mentored new hires, improving team skill level and overall productivity
• Enforced safety standards and OSHA compliance, maintaining a safe and incident-free work environment
• Identified and resolved production issues quickly to keep operations running efficiently
• Monitored product quality and implemented corrective actions to meet company standards
• Communicated directly with management to report performance metrics, challenges, and improvements
• Built strong team morale by motivating employees and maintaining a positive, results-driven environment
• Contributed to continuous improvement efforts to enhance productivity and reduce waste

Plumber Helper at Whatley Plumbing (2025-01 – 2025-07)

Assisted licensed plumbers with installation and repair of residential and commercial plumbing systems

• Carried and prepared tools, materials, and pipe fittings for job sites
• Dug trenches, cut and measured pipes, and supported rough-ins and fixture installation
• Maintained clean and organized workspaces, ensuring tools were stored properly and safely
• Followed safety procedures and helped troubleshoot plumbing issues as directed
• Gained hands-on experience with water lines, drain systems, and basic code compliance
• Supported job completion by transporting materials and helping finalize inspections

Store Manager Trainee at ALDI-Montgomery (2024-08 – 2025-01)

Completed intensive training in a high-volume store generating over $1M in monthly profit. Gained hands-on experience in all areas of store operations including inventory control, merchandising, staffing, and customer service. This role developed my leadership, problem-solving, and organizational skills in a high-pressure, results-driven retail setting.

• Assisted in managing daily operations, including opening/closing, cash handling, and stock management in a fast-paced environment
• Supported leadership with employee scheduling, training, and performance feedback to maintain team efficiency and morale
• Ensured exceptional customer service standards were met while resolving issues quickly and professionally
• Analyzed sales and performance data to support decision-making and contribute to store success
• Maintained strict adherence to Aldi's operational procedures, safety standards, and cleanliness expectations

Truck Care Manager at Love's Travel Stops & Country Stores (2022-06 – 2024-07)

• Promote sales growth
• Ensure their teams are well trained, exhibit and coach outstanding customer service
• Demonstrate a high sense of urgency, maintain a clean and safe facility, and ALWAYS do what's right for employees
• Assist in store & general facility maintenance

Operations Manager at Love's Travel Stops & Country Stores (2022-02 – 2022-06)

• Assess and analyze line budget
• Set individual and team targets
• Assist in planning, implementation, and follow up of manufacturing lines
• Identify potential problems and work to find solutions
• Develop, implement, and maintain quality assurance protocols
• Create initiatives and further the company's goals
• Oversee materials and inventory management
• Monitor daily deliveries, create reporting metrics, and actively review information
• Coordinate different teams to exchange ideas
• Manage communications throughout departments

Service Advisor at Love's Travel Stops & Country Stores (2020-11 – 2022-02)

• Greeting customers in person or by phone and providing exceptional customer service
• Listen to the description of problems or service needed
• Determine type of service required based on diagnosis and prepare repair orders
• Estimate the time and cost of every repair
• Advise customers on other available services
• Secure agreement from the customer prior to all repairs
• Manages delivery of required repair action by successfully setting and managing customer expectations and accepts accountability for delivering outstanding service levels
• Clearly explain the requested service of every truck
• Act as a liaison between the customers and technicians
• Maintains documentation, including purchases orders, invoices, work orders, etc.
• Verify all final invoices and reconcile work performed and charges

Tire Technician at Love's Travel Stops & Country Stores (2020-09 – 2020-11)

• Take ownership of the sale, removal and replacement of tires up to, but not limited to, commercial vehicles
• Assist customers with roadside services
• Be responsible for equipment repair and maintenance of the store facility including general housekeeping duties
• Ability to work a flexible schedule to include some nights, weekends or holidays
• Be mechanically inclined
• Capability to lift minimum of 50 pounds, working in close quarters
• Always put the safety and satisfaction of your customers first, complying with company safety policies & procedures

Gym Attendant at Strong 24Hr Gym (2020-03 – 2020-08)

• Maintained cleanliness of gym equipment and facilities
• Greeted members, handled sign-ups, and supported customer service

Cashier/Customer Service at Arby's-Clanton (2019-05 – 2020-03)

Take customers orders, customer service, handle money, make/prep food, open and close restaurant

Underground Utility Technician at Cobb Underground (2018-09 – 2019-05)

• Led crew in underground cable installation for Charter Spectrum
• Operated trenchers and hand tools, drove company truck to job sites
• Completed installations per schedule and ensured safety protocols

Cap Team 2 Associate at Walmart-Calera (2018-05 – 2018-09)

• Unloading the General Merchandise trucks and placing the freight on different pallets for staging
• Stocking merchandise on shelves with new products
• Operating jacks to move bulk merchandise for stocking
• Selecting specific merchandise for stocking as per the pick sheets

EMT - Basic in Emergency Medical Care – Jefferson State Community College (2018-08 – 2018-12)

High school diploma or GED