Johnnie Johnson

Enterprise Data Quality & AI Operations Specialist with 17+ years of experience in healthcare, insurance, education, and AI environments. Expertise in data quality, auditing, root-cause analysis, AI model evaluation, Dynamics 365, Salesforce, Excel, Jira, and process improvement. Recognized for improving data integrity, supporting compliance, and delivering high-quality results in remote enterprise environments.

Quality Assurance & Data Specialist at AHIMA (2025-01 – Present)

• Audited membership records for all 50 U.S. state chapters, improving data accuracy, compliance, and election readiness.
• Resolved complex membership discrepancies using Dynamics 365 and documented findings in Jira with root-cause analysis.
• Partnered with cross-functional teams to strengthen enterprise data integrity.

Policy Administrator at Reliance Matrix (2024-01 – 2025-01)

• Validated policy and customer data across Salesforce, PACS, and Excel while ensuring implementation accuracy.
• Improved quality through detailed data validation and issue resolution.

Data Integrity Specialist II at Rubicon Global (2022-01 – 2023-01)

• Maintained enterprise customer, contract, and billing data for Fortune 500 clients while improving reporting accuracy.

Data Manager at Winston-Salem/Forsyth County Schools (2008-01 – 2022-01)

• Managed enterprise student information systems, reporting, enrollment, attendance, transcripts, and state reporting.
• Trained staff, improved reporting accuracy, and supported GIS-based transportation planning.

AI Data Annotation & Model Evaluation at micro1, Mercor, Welocalize, Innodata, DataForce

• Evaluated AI-generated text, image, audio, and video for accuracy, reasoning, safety, and policy compliance.
• Annotated multimodal datasets, identified model failures and edge cases, and improved LLM performance through quality feedback.
• Consistently met quality and productivity standards across multiple AI organizations.

Bachelor of Theology in Theology – Impact University

Coursework in Information Systems – Capella University

Coursework in Computer Technology – ECPI University