Key Holder Supervisor - Hugo Boss - Las Vegas, NV
(2024-11)
- Supervised daily store operations ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and sales techniques.
- Managed inventory control processes, including stock replenishment and merchandise organization.
- Conducted regular audits of cash registers to ensure accuracy and accountability.
Sales Supervisor - Lacoste - Las Vegas, NV
(2023-10 - 2024-11)
As a Sales Supervisor at Lacoste, I am responsible for opening and closing the store, as well as supervising and supporting the sales team. My main responsibilities include:
- Overseeing the performance of sales associates to achieve store goals.
- Providing guidance and motivation to the team to enhance customer service and maximize sales.
- Ensuring proper product presentation and adherence to brand standards.
- Managing inventory, restocking merchandise, and handling cash closing.
- Resolving customer issues and complaints to ensure a positive shopping experience.
- Visual changes in the store.
Sales Associate - ZARA - Las Vegas, NV
(2022-08 - 2023-12)
- Assisting customers and providing a positive shopping experience.
- Helping with product selection, answering questions, and offering brand information.
- Maintaining the organization and presentation of merchandise in the store.
- Handling transactions at the cash register and ensuring proper cash management.
- Collaborating with the team to meet sales goals and uphold service standards.
- Overall, my goal is to deliver excellent customer service and contribute to the store's success.
Merchandise Associate - GOYA - Las Vegas, NV
(2021-01 - 2022-09)
- Provided customer service and was involved in training new team members each month.
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average annual percentage.
