Joielynn Langert

Perform accurate and efficient data entry for patient and billing records. Process payment appeals, claims, and insurance verifications using platforms such as NGS, Availity, UHC, and ePACES. Obtain prior authorizations from insurance providers for radiographic procedures.

Administrative Assistant at New York Home X-Ray (2023-09 – Present)

• Perform accurate and efficient data entry for patient and billing records.
• Process payment appeals, claims, and insurance verifications using platforms such as NGS, Availity, UHC, and ePACES.
• Obtain prior authorizations from insurance providers for radiographic procedures.
• Manage inbound calls from patients, physicians, and insurance representatives.
• Handle payments from insurance companies and responsible parties.
• Apply knowledge of medical coding (ICD & CPT) to ensure accurate billing and compliance.

Crew Member at Dunkin Donuts (2019-05 – 2020-01)

• Prepared and served food and beverages in a fast-paced environment.
• Delivered friendly, efficient customer service and handled transactions accurately.
• Maintained cleanliness and organization across workstations and guest areas.

BS in Educational Studies – SUNY Empire, Online Campus (2023-09)

BS in Secondary Education, Concentration in Social Science – St. Thomas Aquinas College (2017-09 – 2021-05)