Jolie Sakr

Assisted clinical staff in the checking in, pre-operational preparation, and post-operational transportation of patients. Maintained organization and accurate cataloging of patient records. Assisted with communication and updates between patient families and clinical staff.

Unit Coordinator I - Mass Eye & Ear - Boston, MA

(2024-09)

• Assisted clinical staff in the checking in, pre-operational preparation, and post-operational transportation of patients.
• Maintained organization and accurate cataloging of patient records.
• Assisted with communication and updates between patient families and clinical staff.
• Trained department volunteers.
• Aided in the maintenance of smooth patient hand-off before and after surgery.

Product Manager - Ben & Jerry's - Orlando, FL

(2018-12 - 2019-07)

• Maintained stocks and employee schedules of multiple stores. Reported to corporate with stock usage numbers, customer satisfaction rates, and store setting improvement ideas.
• Utilized creative modifications to customer greeting and store setting to upgrade customer satisfaction.
• Trained new or inexperienced learners and taught skills in multiple tasks. Efficiently organized multiple work objectives and initiatives among teams to meet projected goals.

Records Manager - Amana Clinic - Abu Dhabi, UAE

(2014-06 - 2016-05)

• Input the full documentation of patient files into the clinic records. Archived the clinic's physical patient files and implemented a detailed organization of record sections.
• Digitized physical patient records and managed client data and documentation with Microsoft Excel and Microsoft Word.

Volunteer - Orlando Health, Orlando Regional Medical Center - Orlando, FL

(2017-05 - 2019-07)

• Provided technical, non-clinical assistance to care staff of patients.
• Assisted in the transport and aid of non-critical patients.

Volunteer - Orlando Health, Orlando Regional Medical Center - Orlando, FL

(2022-06 - 2022-08)

• Shadowed care staff in the Urology and Nephrology departments.
• Obtained in-patient vitals and assisted in areas of non-clinical support of patients.
• Learned to handle and keep track of equipment, provide assistance to nurses, and attend to patient needs.

Volunteer - Orlando Health, Orlando Regional Medical Center - Orlando, FL

(2023-06 - 2023-08)

• Shadowed care staff in the Urology and Nephrology departments.
• Obtained in-patient vitals and assisted in areas of non-clinical support of patients.
• Learned to handle and keep track of equipment, provide assistance to nurses, and attend to patient needs.

Bachelor of Science - Biology - Suffolk University, College of Arts & Sciences