Unit Coordinator I - Mass Eye & Ear - Boston, MA
(2024-09)
- Assisted clinical staff in the checking in, pre-operational preparation, and post-operational transportation of patients.
- Maintained organization and accurate cataloging of patient records.
- Assisted with communication and updates between patient families and clinical staff.
- Trained department volunteers.
- Aided in the maintenance of smooth patient hand-off before and after surgery.
Product Manager - Ben & Jerry's - Orlando, FL
(2018-12 - 2019-07)
- Maintained stocks and employee schedules of multiple stores. Reported to corporate with stock usage numbers, customer satisfaction rates, and store setting improvement ideas.
- Utilized creative modifications to customer greeting and store setting to upgrade customer satisfaction.
- Trained new or inexperienced learners and taught skills in multiple tasks. Efficiently organized multiple work objectives and initiatives among teams to meet projected goals.
Records Manager - Amana Clinic - Abu Dhabi, UAE
(2014-06 - 2016-05)
- Input the full documentation of patient files into the clinic records. Archived the clinic's physical patient files and implemented a detailed organization of record sections.
- Digitized physical patient records and managed client data and documentation with Microsoft Excel and Microsoft Word.
Volunteer - Orlando Health, Orlando Regional Medical Center - Orlando, FL
(2017-05 - 2019-07)
- Provided technical, non-clinical assistance to care staff of patients.
- Assisted in the transport and aid of non-critical patients.
Volunteer - Orlando Health, Orlando Regional Medical Center - Orlando, FL
(2022-06 - 2022-08)
- Shadowed care staff in the Urology and Nephrology departments.
- Obtained in-patient vitals and assisted in areas of non-clinical support of patients.
- Learned to handle and keep track of equipment, provide assistance to nurses, and attend to patient needs.
Volunteer - Orlando Health, Orlando Regional Medical Center - Orlando, FL
(2023-06 - 2023-08)
- Shadowed care staff in the Urology and Nephrology departments.
- Obtained in-patient vitals and assisted in areas of non-clinical support of patients.
- Learned to handle and keep track of equipment, provide assistance to nurses, and attend to patient needs.
