CSR & Technical Support
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I am a dependable and self-motivated Customer Service Representative with 7 years of experience in inbound and outbound support, technical troubleshooting, logistical support, and client relations. Recognized for strong communication, problem-solving, and multitasking abilities. Proven track record of maintaining confidentiality, building positive relationships, and driving customer satisfaction in fast-paced environments.
Proven track record in managing high-volume inbound and outbound customer interactions with a focus on professionalism, empathy, and problem-solving. Experienced in processing quotes and orders, handling warranty and technical support inquiries, and training team members. Skilled in inventory control, SAP systems, and building strong relationships with internal teams and external clients.
Known for attention to detail, multitasking abilities, and thriving in fast-paced environments. Committed to continuous learning and delivering exceptional customer experiences.
