Jonathan Glenn

6+ years of sales/customer service experience in cellular sales. Proven metric based excellence such as Customer Experience and Sales Quotas. As well as event coordination, customer escalations, maintaining interpersonal relationships for the benefit of the company.

Tattoo Artist - Oasis Tattoos - Hillsboro, NC

(2013 - 2018)

• Deliver customer lead designs.
• Create and maintain a community presence for business purposes.
• Self marketing.
• Detail oriented record keeping for government regulation.
• Application of permanent images on client skin.

Mobile Expert/ Retail Associate Manager - T-Mobile/GP Mobile - Winston-Salem, NC

(2013-10 - 2022-09)

• Product Knowledge: Thorough research and understanding of current promotions and offer leverage.
• Communication: The ability to engage with customers, understanding their needs, provide information.
• Sales Skills- The ability to persuade, negotiate, and close deals.
• Company Alignment: The ability to align myself with the needs and focuses of the business.
• Resilience: The ability to handle rejection and maintain a positive attitude.
• Goal Oriented: the ability to strive towards sales quotas by either meeting or exceeding them.

Mobile Expert - T-Mobile - Mocksville, NC

(2022-10 - 2024-03)

• Product Knowledge: Thorough research and understanding of current promotions and offer leverage.
• Communication: The ability to engage with customers, understanding their needs, provide information.
• Sales Skills- The ability to persuade, negotiate, and close deals.
• Company Alignment: The ability to align myself with the needs and focuses of the business.
• Resilience: The ability to handle rejection and maintain a positive attitude.
• Goal Oriented: the ability to strive towards sales quotas by either meeting or exceeding them.
• Community Focus: The ability to organize and participate in company sponsored events.

High School Diploma - Monticello (2012 - 2013)