NetSuite Administrator & Developer at JAYEL CLOUD (2023-09 – Present)
Project: Multi-client NetSuite implementation, customization, integration, optimization, administration, and production support across finance, operations, e-commerce, and supply chain.
Technologies: NetSuite ERP, SuiteScript 2.x, SuiteFlow, SuiteBuilder, SuiteTalk SOAP, RESTlets/REST APIs, OAuth/TBA, SDF, SuiteBundler, Celigo, Dell Boomi, MuleSoft, Salesforce, Shopify, Magento, AWS, Saved Searches, SuiteAnalytics
- Designed and delivered NetSuite customizations for consulting clients, leading cross-functional requirement-gathering sessions with finance and operations stakeholders to translate business needs into maintainable SuiteScript, SuiteFlow, custom records, forms
- Built SuiteScript 2.x solutions using User Event, Client, Scheduled, and Map/Reduce patterns to automate transaction validation, data transformation, approvals, record synchronization, and high-volume processing.
- Implemented and supported Order-to-Cash and Procure-to-Pay workflows covering sales orders, fulfillment, invoicing, purchasing, vendor bills, approvals, and exception handling while partnering with accounting and supply chain teams to preserve financial controls.
- Developed NetSuite integrations with external applications using SuiteTalk SOAP, RESTlets, REST APIs, OAuth/TBA, and middleware platforms including Celigo, Dell Boomi, and MuleSoft.
- Supported e-commerce and CRM integration projects connecting Shopify, Magento, Salesforce, and other third-party platforms with NetSuite for customers, items, orders, inventory, fulfillment, and financial data synchronization.
- Performed NetSuite optimization and health-check work, reviewing scripts, workflows, saved searches, roles, permissions, customizations, and integration behavior to identify performance, governance, and maintainability improvements.
- Managed SDF/SuiteCloud deployments between sandbox and production, coordinating with client IT and business teams for change packaging, version control, regression testing, release validation, troubleshooting, and post-deployment support.
- Partnered directly with client stakeholders to run discovery sessions, document technical designs, estimate development effort, support UAT, resolve production issues, and provide administrator/developer guidance, fostering strong, trust-based relationships.
NetSuite Developer & Administrator at JAMES AVERY ARTISAN JEWELRY (2022-04 – 2023-08)
Project: ERP automation and administration for a vertically integrated jewelry business across purchasing, inventory, warehouse/fulfillment, retail/e-commerce order flow, finance, and user support.
Technologies: NetSuite ERP, OneWorld, SuiteScript 2.x, SuiteFlow, SuiteBuilder, Saved Searches, SuiteAnalytics, NSAW, CSV Import, REST/SuiteTalk, Shopify/Amazon integrations, ShipStation/ShipRush, Power BI, Excel
- Supported and enhanced NetSuite for a vertically integrated manufacturing and retail environment, aligning ERP processes with inventory, purchasing, order fulfillment, finance, and multi-channel commerce operations.
- Developed SuiteScript and SuiteFlow automation for transaction validation, item and inventory processing, sales/order workflows, purchasing, AP/AR processes, approvals, and operational exception handling.
- Administered OneWorld, roles and permissions, custom forms, fields, records, saved searches, dashboards, CSV imports, and sandbox/production changes while collaborating with department heads to design and enforce access controls.
- Improved warehouse and fulfillment processes by supporting inventory visibility, bin/warehouse data, pick-pack-ship activities, transfer and fulfillment workflows, and shipping-system integrations for retail and e-commerce orders.
- Built and maintained integrations between NetSuite and Shopify, Amazon, shipping platforms, and other commerce services, supporting product, order, customer, inventory, fulfillment, and payment-related data flows.
- Created financial and operational reporting using Saved Searches, SuiteAnalytics, NSAW, Power BI, and Excel to support inventory, sales, purchasing, fulfillment, AP/AR, and management reporting requirements.
- Investigated production issues involving transactions, scripts, workflows, permissions, integrations, and data quality; performed root-cause analysis and delivered tested fixes through sandbox and controlled production deployment.
- Worked with accounting, retail, warehouse, e-commerce, and technical stakeholders to document requirements, validate end-to-end scenarios, support UAT, train users, and improve day-to-day NetSuite administration.
Technical Services Engineer at BROOKLINEN (2021-09 – 2022-02)
Project: Technical services for DTC order flow, inventory visibility, fulfillment, shipping integrations, reporting, and production issue resolution.
Technologies: NetSuite ERP, Shopify, Amazon, ShipStation, ShipRush, REST APIs, Saved Searches, CSV Import, SuiteFlow, SuiteScript/JavaScript, Excel/Power Query, ticketing and production support
- Supported DTC e-commerce operations by troubleshooting order, inventory, fulfillment, shipping, customer, and transaction issues across NetSuite and connected commerce platforms.
- Maintained and monitored integrations with Shopify, Amazon, ShipStation/ShipRush, and REST-based services, investigating synchronization failures and coordinating data corrections when needed.
- Built Saved Searches, dashboards, CSV processes, and operational reports to improve visibility into orders, inventory availability, fulfillment status, exceptions, and customer-impacting issues.
- Assisted with NetSuite configuration and automation using SuiteFlow, forms, fields, roles/permissions, and lightweight SuiteScript/JavaScript enhancements to reduce manual support work.
- Partnered with customer service, fulfillment, operations, and engineering teams to reproduce problems, document root causes, test fixes, and communicate clear resolution steps.
