Jonte Taylor

Caring and highly motivated new graduate Licensed Practical Student with strong clinical training and a passion for delivering high-quality, patient-focused care. Gained hands-on experience through supervised clinical rotations in long-term care, rehabilitation, and acute care settings. Proficient in basic nursing procedures including vital signs monitoring and medication administration.

Recognized for excellent communication skills, teamwork, and a strong work ethic. Eager to contribute to a healthcare team and grow professionally in a supportive clinical environment.

Medical Assistant - Registered at Pediatrix (2023-05 – 2026- 10)

• Greet and escort patient to exam room, gather patient history, take and record vital signs, prepare patient for examination and document all information in patient medical record.
• Perform applicable medical procedures collect, and prepare laboratory specimens, administer injections/immunizations, and perform venipuncture, as allowed by state regulations.
• Ensure exam rooms are clean and stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.
• Respond to calls and requests for referrals and appointments, triage and process messages, and requests from patients, clinic staff, referring physicians, and pharmacies. Maintain patient files, records, and other information.
• Competently set up and connected pregnant patients to electronic fetal monitoring equipment to perform non-stress tests, ensuring proper placement of toco and ultrasound transducers.

Training and Documentation Specialist – Care Management at Kaiser Permanente of Washington (2019-04 – 2023-04)

• Developed and led detailed and complex training programs that integrate computer application skills with new and revised workflow to improve efficiency, business requirements, and technology
• Collaborated with Leadership and Development team for Tapestry UM Project
• Created Desk Level Procedures for Tapestry
• Led Tapestry training to staff
• Responsible for composition, formatting, and syntax of technical writing to improve processes. Research, analyze, and compose technical documentation and hard copy and web-based documents using technical writing and composition concepts.
• Established and implemented new hire Care Partner training
• Responsible for training all non-licensed staff within Care Management
• SNF Transition Liaison Project Implementation

Analytical Assistant – Care Management at Kaiser Permanente of Washington (2015-12 – 2019-04)

• Managed multiple deadlines for hospital census to maintain compliance, quality and efficiency when processing inpatient and emergency room episodes.
• Analyzed medical records, referrals, census reports and faxed documentation to properly start the care management process.

Claims Processor II at Kaiser Permanente of Washington (2012-04 – 2015-12)

• Lead processor in adjudicating claims, resolving edit messages, and pended claims.
• Managed high volume data entry while verifying claim information with detailed accuracy.
• Analyzed and identified referral errors and notified Review Services to resolve any errors.
• Subject matter expert for PPO and newborn queues

Patient Access Representative at Kaiser Permanente of Washington (2011-12 – 2012-04)

• First point of contact for members/patients and assist them through the registration process.
• Adhered to proper cash handling and reconciliation processes while maintaining compliance.

Claims Processor II at Kaiser Permanente of Washington (2011-04 – 2011-12)

• Lead processor in adjudicating claims, resolving edit messages, and pended claims.
• Managed high volume data entry and verified claim information with detailed accuracy.
• Analyzed and identified any referral errors and notified review services to resolve any errors.

Associates of Applied Science in Nursing – Green River College (2025-08)

Bachelor of Arts in American Ethnic Studies – University of Washington (2002-09 – 2006-12)

High School Diploma – Holy Names Academy