2019-Nov - Current
Spa Manager
Barbara Skin Care, Hollywood, FL
- Records product sales into spa's weekly income report.
- Responds to customer inquiries or complaints.
- Works with suppliers to identify cost savings opportunities resulting in 30%-50% reduction in expenses.
- Manages schedules and client´s appointments.
- Manages spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
- Utilizes promotions, print and digital marketing to attract new clients
2016-Nov - 2019-Oct
Technical Recruiter Assistant
Specialized Resource Management INT'L INC, Sunny Isles Beach, FL
- Reviewed applications for experience and fit with posted positions
- Performed daily sourcing for candidates on websites like LinkedIn and Indeed or HRM software applications like ADP SuccessFactors.
- Used ATS (applicant tracking system) Avature to update and follow recruiting/ hiring process.
- Assisted Technical Recruiter with candidates submittals to Hiring Managers after screening in.
- Assisted Technical Recruiter updating weekly submittal report for Hiring Managers.
- Acquired experience recruiting mostly for IT, Financial and Healthcare industry getting familiar with key words and using boolean
Excellent Candidate Sourcing Excellent Talent assessment Excellent Recruitment and retention strategies Excellent Records management Excellent Bilingual Excellent Recruitment Excellent Talent management Excellent Boolean Searching Excellent Multitasking Excellent Communication Excellent Software Microsoft Windows searches to find best candidates for every req.
2012-May - 2014-May
Assistant Spa Manager
Barbara Requena Spa, Caracas, Venezuela
- Maximized efficiency through time management and staff supervision to boost productivity.
- Recorded product sales into spa's weekly income report.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
- Responded to customer inquiries or complaints.
2009-Jan - 2012-Apr
Front Desk Clerk
Florida Gym , Caracas, Venezuela
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by gym members.
- Used internal software to process payments and manages over 200 gym customer profiles.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
