Customer Relations & Guest Services Professional
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Customer Relations & Guest Services Professional with nearly 20 years of experience building trust-based relationships, delivering exceptional service, resolving concerns, and creating positive customer experiences. Recognized for professionalism, empathy, communication skills, and a customer-first approach. Seeking a customer-facing role in hospitality, guest services, retail, or customer experience.
BMW Sales Consultant - BMW of Lynnwood - Lynnwood, WA
(2024-12 - 2025-12)
Delivered exceptional customer experiences, guided clients through major purchasing decisions, and maintained strong follow-up relationships.
Sales Consultant - Judd & Black Appliance - Everett, WA
(2022-07 - 2024-12)
Ranked among top-performing consultants while helping customers make informed purchasing decisions and generating repeat business.
Sales Consultant - Spencer's TV & Appliance - Scottsdale, AZ
(2016-02 - 2022-07)
Exceeded performance goals while maintaining a customer-first approach and building long-term client relationships.
Sales Associate & Family Business Operations - Brand Source TV & Appliance - Greeley, CO
Developed a strong foundation in customer service, retail operations, and relationship-based selling.
High School Diploma - High School
General Education Coursework - Aims Community College
