Jordan Chacon

Provide clinical and administrative support within a multi-specialty healthcare setting, assisting providers across physical therapy, chiropractic medicine, neurology, orthopedics, podiatry, and spine intervention. Serve as the primary Medical Assistant for a Nurse Practitioner and Spine Interventionalist, supporting patient care and clinical workflow. Manage patient intake, check-in, scheduling, follow-up coordination, and documentation.

Medical Assistant at Arizona Injury Specialists (2025-10 – Present)

• Provide clinical and administrative support within a multi-specialty healthcare setting, assisting providers across physical therapy, chiropractic medicine, neurology, orthopedics, podiatry, and spine intervention.
• Serve as the primary Medical Assistant for a Nurse Practitioner and Spine Interventionalist, supporting patient care and clinical workflow.
• Manage patient intake, check-in, scheduling, follow-up coordination, and documentation.
• Communicate treatment plans and provider instructions while maintaining patient confidentiality.
• Recognized for leadership ability and offered a Lead Medical Assistant position based on performance and reliability.

Auto Account Specialist (Auto Finance) at JPMorgan Chase (2025-03 – 2025-09)

• Achieved high levels of client satisfaction through timely resolution of billing disputes and account-related concerns.
• Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
• Completed routine and complex account updates to resolve problems accurately and efficiently.
• Resolved complex billing and payment issues for balanced, accurate accounts.
• Set up new customer accounts and updated existing customer profiles with the latest information.
• Adhered to quality, service, and regulatory compliance standards.
• Developed customized financial solutions tailored to clients' unique needs and concerns.

Production Assistant at CTM Magnetics (2023-06 – 2024-10)

• Managed material review processes for electromagnetic solutions while collaborating with engineers and production teams.
• Assisted with scheduling, workflow coordination, and communication between departments.
• Traveled to off-site facilities to coordinate projects and maintain operational efficiency.

Sales Associate at Boot Barn (2022-04 – 2023-11)

• Built strong customer relationships through personalized customer service.
• Assisted with merchandising, inventory organization, and store presentation.
• Trained new employees and maintained high sales performance.

High School Diploma – The American Academy at Graduation Alliance (2023-02 – 2026-07)