Waitress - Timber Creek Grill - Ofallon, MO
(2023-01)
Provided prompt and attentive service to enhance customer satisfaction.
- Accurately processed orders using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area.
- Assisted in training new staff on service protocols.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
Assistant Manager - Kevlar Coffee - Troy, MO
(2021-01 - 2023-12)
- Assisted in training new team members on operational procedures and customer service standards.
- Implemented inventory management systems to streamline product tracking and ordering processes.
- Collaborated with management to develop promotional strategies, improving customer engagement and sales.
- Monitored daily operations to ensure compliance with quality standards and safety regulations.
- Developed innovative coffee and energy drink recipes to enhance guest experience.
Sales Associate - PacSun Clothing - St. Peters
(2019-01 - 2021-12)
- Welcomed guests upon arrival and addressed inquiries with professionalism.
- Maintained cleanliness and organization of store environment.
- Processed cash transactions accurately to support daily operations. Assisted in maintaining cash balance through regular audits. Supported team in managing cash flow effectively.
- Processed bank statements for accuracy and reconciliation. Assisted in maintaining financial records and documentation. Supported the management of financial transactions and reporting.
- Executed unpacking processes for new shipments to ensure timely inventory availability.