Jordan Dillon

Versatile Mitigation Technician with 2 years of experience in restoration and landscaping, specializing in project management and client communication. Proficient in utilizing Encircle software and Matterport technology to enhance project documentation and efficiency. Successfully managed mitigation projects, ensuring timely completion and adherence to safety standards.

Certified in trauma crime scene cleanup and fire and smoke restoration, dedicated to delivering high-quality results in challenging environments. Authorized to work in the US for any employer

Mitigation Technician at Guarantee Restoration (2025-10 – Present)

• Utilized Encircle software to document and track mitigation projects, improving accuracy and efficiency in reporting.
• Operated Matterport technology to create detailed 3D scans of job sites, enhancing project documentation and client communication.
• Monitored and recorded temperature readings to ensure optimal drying conditions, reducing restoration time and preventing secondary damage.
• Set up and scoped mitigation jobs, coordinating resources and tasks to streamline project workflows and meet client needs.

Mitigation Technician at Servpro (2025-01 – 2025-10)

• Managed mitigation projects from start to finish, ensuring timely completion and client satisfaction.
• Performed duct cleaning, fire and smoke restoration, trauma and crime scene cleanup, as well as water and mold remediation, maintaining safety and quality standards.

Laborer at Growing Designs Landscape LLC

• Maintained and installed new landscape designs for residential properties, ensuring high-quality yard appearance and upkeep until project closure.

High school diploma – Foley High School (2015-08 – 2017-05)