Jordan Horner

Motivated and dependable Firefighter I & II graduate with strong teamwork, customer service, and problem-solving skills. Experienced in emergency response principles, safety procedures, and public interaction. Seeking an opportunity to contribute a strong work ethic, professionalism, and commitment to safety while continuing to develop technical and leadership skills.

Member Service Representative - Planet Fitness - Norwalk

(2026-05)

• Provide friendly and professional customer service to members and guests.
• Assist with member check-ins, account updates, and membership inquiries.
• Answer phone calls and address customer questions and concerns.
• Maintain cleanliness and organization of workout areas and equipment.
• Enforce club policies and safety procedures to ensure a positive fitness environment.
• Work effectively with team members to support daily operations and member satisfaction.

Firefighter I & II - Fire Science - Ehove Career Center (2025-10 - 2026-05)