Jordan Klein

I am a dedicated and passionate personal trainer with a strong background in managing and empowering individuals to achieve their fitness goals. With a genuine love for staying active, I thrive on the challenges and rewards that come with helping others improve their physical well-being. My commitment to health and fitness goes beyond my professional role, as I actively embrace an active lifestyle myself.

I firmly believe that fitness is not just about physical strength but also about mental and emotional well-being. My ability to connect with people on a personal level allows me to create a supportive and motivating environment where clients can feel comfortable and empowered. With my combination of personal training expertise and management experience, I am confident in my ability to make a positive impact on the lives of those I work with and contribute to their overall health and happiness.

Mountainside fitness Mar. 2023- present 

Personal trainer demonstrated expertise in personal training, specializing in developing tailored fitness programs, delivering exceptional and positive training sessions, and fostering strong client relationships. Proactively engaged with clients to understand their goals,needs, and challenges, resulting in a high client retention rate and increased customer lifetime value. Implemented strategies to maximize client relationship and motivation, resulting in a significant improvement in client adherence to training programs.

Utilized effective communication and sales techniques to promote and sell personal training services,

resulting in a notable increase in revenue and business growth. Acted as the primary point of contact for clients, Ran client consultation, addressing inquiries, concerns, and feedback promptly and professionally to ensure exceptional customer service.Regularly conducted client satisfaction surveys, gathering valuable feedback and implementing improvements to enhance the overall client experience. Collaborated with the personal training team to create customized programs that exceeded clients' expectations and provided exceptional results.

Consistently achieved and exceeded sales targets, employing persuasive communication and active listening to convert inquiries into personal training sales. I work independently while Maintaining a strong knowledge of fitness industry trends, training methodologies, and equipment to deliver the highest quality service to clients.

Tidy Guys Cleaning Service Fountain Hills, AZ

Manager Feb. 2021 - Mar. 2023

As the Manager of a thriving housecleaning and car detailing company, I oversaw all aspects of daily business operations,

demonstrating strong leadership and organizational skills. With a hands-on approach, I effectively managed a team of employees, scheduling clients, training, and supervision to deliver high-quality services. This experience provided invaluable insights into business strategy and business development in running a small business, allowing me to develop expertise in budgeting, inventory management, and cost control.

In addition, I served as the primary point of contact for all customer relations, utilizing excellent communication skills to address inquiries, resolve concerns, and provide exceptional customer service. By maintaining a strong focus on customer satisfaction, I built and nurtured long-term relationships with clients, resulting in a solid customer base and a reputation for excellence in service delivery. Overall, my role as Manager allowed me to gain extensive experience in running daily business operations, acquire knowledge of small business management, and excel in managing customer relations.

College credits: Scottsdale community college and paradise valley community college and Northern Arizona university