Jordan Lowe

Licensed Florida 20-44 Personal Lines Insurance Agent with 4+ years of insurance and client service experience. Advanced from a Florida 4-40 Customer Representative License to a 20-44 Personal Lines License, demonstrating professional growth and commitment to the industry. Strongest expertise is with Progressive products in a multi-carrier environment.

Proven record of issuing 30+ policies per month, completing 5+ quotes daily, and managing 50–100 customer interactions per day while delivering outstanding customer service.

Licensed Personal Lines Insurance Agent - Florida One Insurance

(2023-12 - 2026-03)

• Specialized in quoting and servicing personal lines insurance with extensive expertise in Progressive products and underwriting guidelines.
• Consistently met or exceeded agency production expectations by issuing 30+ policies per month.
• Completed an average of 5+ insurance quotes daily while maintaining accuracy and compliance.
• Managed 50–100 inbound and outbound customer interactions each day in a fast-paced agency environment.
• Educated clients on coverage options, deductibles, endorsements, renewals, billing, and policy changes.
• Built long-term client relationships through consultative insurance reviews and exceptional customer service.
• Provided coverage solutions for Auto, Homeowners, Renters, Motorcycle, RV, Boat, Dwelling, and Umbrella policies.

Customer Service Representative - Fusion BPO

(2022-08 - 2023-11)

• Delivered high-quality customer support in a fast-paced call center environment while consistently meeting quality and productivity goals.

Roadside Assistance Representative - Nation Safe Drivers

(2021-09 - 2022-08)

• Coordinated emergency roadside assistance, dispatching service providers and supporting customers during time-sensitive situations.