Jordan Naser

Verify that seat belts are tight, loose items are secured, and lap bars or restraints are locked correctly before dispatching any ride Push buttons, flip switches, and monitor control panels to launch and run attractions safely through their standard course Enforce rider restrictions, measure height requirements at the entrance or queue line, and give safety instructions

Ride Operator - Six Flags Over Texas - ARLINGOTN, TX

(2025-07)

• Verify that seat belts are tight, loose items are secured, and lap bars or restraints are locked correctly before dispatching any ride
• Push buttons, flip switches, and monitor control panels to launch and run attractions safely through their standard course
• Enforce rider restrictions, measure height requirements at the entrance or queue line, and give safety instructions
• Help guests get in and out of ride vehicles quickly and safely to keep lines moving
• Entertain visitors, answer questions, and calm nervous riders as they board
• Keep ride platforms, queues, and surrounding midways clean and free of debris

TECHNOLOGY OPERATIONS ASSOCIATE - TEKSYSTEMS - HANOVER, MD

(2022-10 - 2023-05)

• Provided IT support for hardware and software, ensuring optimal performance.
• Managed data backups and enforced security protocols to protect critical systems.
• Managed tech deployments and upgrades, ensuring smooth transitions.
• Performed system audits to assess and enhance operational efficiency.
• Monitored and optimized system performance to maintain reliability and efficiency.
• Provided on-call support, ensuring timely resolution of critical issues.

STUDENT WORKER – IT HELPDESK - TEXAS WESLEYAN UNIVERSITY - FORT WORTH, TX

(2021-07 - 2021-12)

• Managed support tickets, ensuring timely resolution and efficient tracking.
• Responded to calls and emails, providing prompt and accurate user support.
• Maintained hardware inventory, ensuring accurate and organized equipment tracking.
• Resolved technical issues, enhancing user satisfaction and system performance.
• Handled password resets and account management in Active Directory for secure access.

BACHELOR'S - COMPUTER SCIENCE - TEXAS WESLEYAN UNIVERSITY (2021-12)

BACHELOR'S - HISTORY - TEXAS WESLEYAN UNIVERSITY (2021-12)