Jorge Ferrer

Hospitality professional with 10+ years of experience in luxury hotels and resorts, specializing in food & beverage operations, bartending, and guest services. Skilled in leading teams, creating seasonal cocktail menus, coordinating large-scale events, and maintaining Forbes-level service standards. Bilingual in English and Spanish, recognized for leadership, guest engagement, and delivering elevated experiences.

Food & Beverage Supervisor at Omni Barton Creek Resort (2025-07 – Present)

• Oversee Resort pool and restaurant operations
• Direct scheduling, requisitions, and event preparation for large-scale functions.
• Maintain luxury service standards in alignment with brand and Forbes expectations.

Bartender at Publisher Hotel (2024-02 – 2025-05)

• Opened and standardized bar operations, creating SOPs for consistency and efficiency.
• Partnered with ownership and management to elevate guest satisfaction and drive revenue.

Bartender at The Line Hotel (2023-05 – 2024-01)

• Delivered high-volume service while ensuring personalized guest experiences.
• Oversaw bar requisitions, organization, and compliance with safety/cleanliness standards.
• Enhanced guest satisfaction through expert food and beverage pairings.

Pool Manager at Proper Hotel (2022-04 – 2023-05)

• Supervised daily restaurant and pool operations, including morning and closing shifts.
• Trained and coached staff on Forbes service standards.
• Designed and introduced seasonal cocktails; coordinated special events.

Pool Attendant at Proper Hotel (2021-03 – 2022-04)

• Delivered personalized amenities and poolside service to VIP guests.
• Assisted with food running and maintained luxury service standards.

Bartender at W Hotel (2019-09 – 2021-02)

• Prepared craft cocktails and seasonal menus for restaurant and pool bar guests.
• Maintained organization, inventory, and bar readiness in a fast-paced luxury environment.

Bartender / Server / Banquet Service at Hilton Garden Inn (2017-11 – 2018-11)

• Supported bar, dining, and banquet operations for conferences and events.
• Set up ballrooms/meeting spaces and ensured smooth execution of special functions.

Bartender at La Concha Resort (2012-04 – 2017-09)

• Delivered luxury guest service in both bar and event settings.
• Trained new staff, handled requisitions, and ensured smooth bar operations.

Hotel Administration (3 years completed) – University of Puerto Rico (2010 – 2013)

High School Diploma – Antilles High School (2010 – 2010)