Jorge Paz

In the last few years, my career centered around managing and assessing different types of risks, sales, team training and management, and customer service. I gained the ability to perform in high pressure environments, evaluate risk, pay close to details, analyze data for signs of fraud or misrepresentation, train and efficiently communicate with a team, and crisis de-escalation.

Most recently my career focus and intentions are in the Cyber Security field. Being personally affected by data breach and an exploited vulnerability, I became extremely interested in creating a role for myself in the cyber defense area. My educational background helped me get my foot in the door and now my intentions are to open that door wide and continue to grow into this field.

Health Benefit Representative at Fidelis Care (2026-01 – Present)

Identifying and analyzing health plan needs specific to each individual. Providing outreach presence in your areas in order to support to the community through events, presentations, and at-provider support. Staying up to date with Medicaid, New York State of Health, Child Health Plus, and other products' regulations.

Cyber Security Analyst at Lovely Home Health Care (2025-01 – 2025-12)

• Monitor and analyze network activity and access.
• Conduct risk assessments to keep network safe and harden security where necessary.
• Assure security measures in place for data and network security are up to date.

Personal Injury Protection Litigation Examiner at GEICO (2014-05 – 2024-08)

• Review risks, medical records, and case files in arbitration to determine settlement or defense.
• Trained new associates in medical billing entry.
• Setup follow-up side by side sessions to reach quality and productivity goals.
• Process high volume of over the phone claims for automobile accidents.

Supervisor at FAO Schwarz (2007-11 – 2014-05)

• Prepared Sales Reports and monthly employee schedules.
• Provided excellent customer service in high volume and high demand specialty toy store.
• Held one to one coaching and daily observations for team development and training.
• Designed business plans for department sales objectives.

Licensed Real Estate Agent at Weichert Realtors DJ Real Estate (2007-04 – 2007-11)

• Interview and pre-qualify perspective buyers to determine their true interest in seeking property(s).
• Negotiate property prices for sale.
• Prepared current and effective Comparative Market Analysis in order to present the right property at the right price at any point in time of the market.
• Trained new agents in sales techniques, ethics, and company policies.

Policy Service Representative at Bellido Insurance Brokerage (2005-06 – 2007-03)

• Provided certificates of insurance and/or evidence of property insurance for insured, loss payee, or any entity with interests in the insured.
• Processed policy renewals for the insured to verify.
• Submitted endorsements to insurance companies when requested by the insured.
• Recommendations from the insurance companies were examined and addressed to the insured.

Industrial Electronic Engineering / Electronic Engineering – Technical Careers Insitute (TCI) (1998-09 – 2003-08)

Cybersecurity Professional Certification – Massachusetts Institute of Technology - xPro (2024-10 – 2025-06)