Jorge Vidales

Professional with experience in retail and food service environments, demonstrating strong customer service skills and effective communication.

Responsibilities included conducting price checks, greeting customers, and providing assistance with product inquiries, which contributed to enhanced customer satisfaction. Maintained compliance with safety regulations while operating point-of-sale systems and managing cash transactions accurately. Proven ability to resolve conflicts and complaints in accordance with company policies, ensuring a positive shopping experience for customers.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Diligent professional with excellent multitasking, organizational and time management abilities.

Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols and adaptable to new processes and procedures.

Cashier at Loves Travel Stop (2025-04 – Present)

• Conducted price checks for special orders or discounts as requested by customers.
• Greeted customers and answered any questions they had about the store's products and services.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Ensured compliance with all safety regulations within the store environment.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Resolved customer complaints professionally in accordance with company policy.

Cook at Whataburger (2023-02 – 2025-05)

• Resolved customer complaints regarding food quality or services provided.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Adhered to food safety standards when storing and preparing foods.
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
• Coordinated with wait staff to ensure timely delivery of meals to customers.
• Supervised and trained kitchen staff on proper preparation techniques.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

High School Diploma – Weslaco East High School (2023-05)