Jose Acosta

Operations Associate with over five years of experience in business management, specializing in streamlining workflows, managing confidential records, coordinating complex schedules, and overseeing inventory, procurement, and fleet logistics. My background includes front-office management at Springfield Prep, operations and business management oversight at Moreno's Headphones, and operations management at Veritas High School Charter, where I reduced costs, minimized supply shortages, and supported large-scale institutional events. I am known for being proactive, calm under pressure, and solution-oriented, with a strong commitment to team success and stakeholder support—whether removing barriers for teachers, assisting administrative staff, or ensuring families feel heard and engaged.

Operations Associate (Spanish-Speaking) at Veritas Prep Charter High School (2026-02 – Present)

• Inventory & Supply Chain Management: Managed end-to-end inventory control, including weekly audits, staff restock requests, and procurement for supplies and school activities. Overhauled reordering processes to maintain optimal stock levels, reducing shortages and minimizing overspending.
• Bilingual Family & Stakeholder Coordination: Served as a bilingual (English/Spanish) liaison for family engagement, conducting professional communication, document translation, and live interpretation. Simultaneously coordinated the full lifecycle of school events (graduation, prom, and several award ceremonies), recording meetings, managing complex logistics, scheduling, and communications to all stakeholders to ensure transparency.
• Vendor Relations & Procurement: Cultivated and managed external vendor relationships; solicited, evaluated, and approved or denied quotes. Leveraged bilingual (Spanish) communication skills to negotiate favorable terms and drive cost-effective purchasing decisions.
• Logistics & Fleet Coordination: Directed transportation logistics for athletic events and college visits, including driver eligibility verification, van maintenance scheduling, and dispatch coordination to maximize fleet utilization and ensure safety compliance.
• Systems & Compliance: Proficient in Google Workspace and School Information Systems. Maintained meticulous physical and digital documentation (e.g., buybacks, tardies, school lunches) in strict adherence to school and government regulations (DESE), ensuring audit-ready records, data security, and operational transparency.

Operations Associate (Spanish-Speaking) at Springfield Preparatory Charter School (2025-09 – 2026-02)

• Administrative & Operational Management: Orchestrated daily school functions by managing comprehensive front office operations, including visitor protocols, communication systems, and administrative workflows. Maintained meticulous organization of confidential student records and databases, ensuring accuracy and compliance to streamline processes and eliminate confusion.
• Bilingual Family & Stakeholder Coordination: Served as a bilingual (English/Spanish) liaison for family engagement, conducting professional communication, document translation, and live interpretation. Simultaneously coordinated the full lifecycle of school events and meetings, managing complex logistics, scheduling, and stakeholder communications to ensure seamless execution.
• Systems & Process Optimization: proficiency in Google Workspace and student information systems for comprehensive data management, directly enabling accurate record-keeping and data-driven operations.
• Cross-Functional Initiative & Support: Proactively identified and resolved operational challenges, demonstrating strong adaptability and initiative. Provided Support to multiple teams across the school and staff coverage

General Manager at Morenos Headphones (2014-01 – 2025-08)

• Supply Chain Leadership: Directed end-to-end logistics operations to optimize delivery timelines, directly enhancing customer satisfaction across retail and delivery channels.
• Financial Process Optimization: Oversaw payment and invoice systems, implementing controls that reduced discrepancies, improved accuracy, and ensured regulatory compliance.
• Operational Finance Management: Managed all daily financial operations, including expenses, reimbursements, and vendor accounts, while leading audits and cost-control initiatives to strengthen budgeting and financial efficiency.

Management Assistant at J. Paul Leonard Library Collection (2020-02 – 2020-10)

• Database & Systems Management: Maintained and updated library software to organize materials, ensuring data accuracy in the online catalog and physical collection.
• Quality Control: Performed consistent assessments on catalog entries for accessibility, streamlining search functionality, and conducting inventory audits.
• Process Improvement: Partnered with multiple teams to optimize publishing workflows, successfully reducing processing time.

Master of Business Administration in Business Administration – Bay Path University (2026-08)

Bachelor of Science in Business Administration: Concentration in Accounting – San Francisco State University (2019-08 – 2023-05)

International Baccalaureate – Nogales High School (2015-08 – 2019-05)