Jose E. Reyes

Motivated vacuum operator specializing in high-pressure waterjet and vacuum systems Torue encientremoval or waste materials. Proven ability to perform routine maintenance and emergency procedures, enhancing equipment reliability and operational readiness. Exceptional communication skills ensure high customer satisfaction and effective issue resolution. My dedication to maintaining safety and compliance standards uniquely positions me as a valuable team member.

Field Employee/Jet-Vac Operator/Vacuum Guzzler - National Watermain Cleaning Company - 1806 Kearny, NJ 07032

(2015-05 - 2025-09)

• Operate advanced jet-vac equipment to efficiently remove waste materials, ensuring compliance with safety and environmental regulations
• Used a high-pressure water jet and vacuum system to clean and maintain sewer lines, storm drains, and other underground infrastructure, removing blockages, debris, and sludge.
• Performed clean and TV operations and operated a jet vac to clean various types of pipes and structures.
• Maintained accurate records of service calls and waste removal activities, contributing to improved reporting and operational transparency.
• Addressed customer inquiries and concerns regarding services provided, contributing to a high level of customer satisfaction.
• Executed emergency response procedures during hazardous waste situations, ensuring safety for personnel and the environment.
• Assess job sites and set up safety zones using cones and barricades, creating safe work zones.

Customer Service Supervisor - United States Postal Service - Northern NJ

(2003-02 - 2015-05)

• Monitored team performance metrics and provided constructive feedback to drive continuous improvement.
• Resolved escalated customer issues quickly and effectively, maintaining a customer satisfaction rating
• Conducted regular staff meetings to communicate updates and gather feedback, increasing team engagement.

Bachelor of Science - Kean University (2002 - 2005)

Associate's Degree - Essex County College