Maintenance Technician at FAO (2025-11 – 2026-02)
- Diagnosed and repaired electrical issues, enhancing safety and equipment functionality.
- Collaborated with team members to streamline repair processes, improving workflow efficiency.
- Implemented preventive maintenance schedules, reducing downtime and extending equipment lifespan.
- Clean ice cream machine.
- Fix leaks if hoses were not in great conditions.
Crew Trainer at McDonald's Restaurant (2023-10 – 2025-11)
- Train new crew members on operational procedures and customer service standards.
- Endured adherence to food safety protocols and cleanliness standards within the restaurant.
- Helped in scheduling shifts, optimizing team coverage during peak hours.
- Monitored performance of team members, providing constructive feedback for improvement.
- Developed training materials to enhance onboarding process for new employees.
Package Handler at FedEx (2023-06 – 2023-10)
- Operated material handling equipment to move packages efficiently throughout processing facility.
- Sorted and categorized incoming shipments, ensuring exact placement for delivery routes.
- Monitored package quality and integrity, reporting any damages or discrepancies to management promptly.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Unload trailers and make sure merchandise was not damaged.
Shift Manager at McDonald's Restaurant (2021-10 – 2023-05)
- Supervised daily operations to ensure efficient workflow and adherence to safety.
- Trained new team members on service protocols and operational procedures.
- Managed inventory levels, ensuring stock availability for peak service times.
- Helped in scheduling shifts to optimized staff coverage during busy periods.
- Monitored food quality and presentation to maintains brand standards.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Trained other employees in customer service, food safety, and performance requirements.
- Maintained current knowledge of all team position requirements.
