Jose Soto

Highly disciplined and versatile Operations and Logistics Specialist with over 12 years of experience spanning commercial delivery, corporate sales, and military operations. Proven expertise in security protocols, risk mitigation, and strict safety compliance. Adept at coordinating complex logistical workflows in fast-paced environments while maintaining exceptional situational awareness, conflict de-escalation skills, and a commitment to operational efficiency.

Package Car Delivery Driver at UPS (2014-10 – 2026-05)

• Managed daily high-volume logistics and time-sensitive delivery routes under tight schedules in a fast-paced environment.
• Maintained an exemplary safety record by strictly adhering to compliance regulations and defensive driving protocols.
• Demonstrated a strong sense of personal responsibility, self-motivation, and adaptability to resolve on-the-road logistical challenges.
• Delivered outstanding customer service, building positive community relations through friendly and professional communication.

Sales Associate at HILTON GRAND VACATIONS CLUB (2007-08 – 2010-05)

• Achieved top 10% commission performance in the Southeastern region within the first quarter, earning the Circle of Excellence Award.
• Handled guest engagement and custom sales presentations, significantly boosting brand loyalty and regional customer satisfaction.
• Collaborated with team leaders to coordinate targeted marketing events and high-impact promotional activities.

Operations Specialist 2nd Class at UNITED STATES NAVY (2003-05 – 2007-05)

• Coordinated multi-departmental tactical and logistics operations to streamline fleet communication and maximize workflow efficiency.
• Authored and implemented clear standard operating procedures (SOPs) to ensure strict military compliance and operational safety.
• Served as a Visit, Board, Search, and Seizure (VBSS) team breacher, maintaining peak readiness in weapon systems, close-quarter tactics, and suspect engagement.

Bachelor of Science in Aeronautics – Embry-Riddle Aeronautical University