Josefina
Package Delivery Driver
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Experience
Delivery Driver at DoorDash (2021-08 – Present)
Delivered orders efficiently while maintaining strong customer satisfaction and managing time sensitive deliveries.
- Delivered orders efficiently while maintaining strong customer satisfaction
- Communicated with customers to resolve order issues professionally
- Managed time sensitive deliveries using mobile navigation tools
- Maintained accuracy and professionalism during all customer interactions
Seasonal Driver Helper at UPS (2025-11 – 2025-12)
Completed high volume deliveries using efficient route navigation and time management in fast paced conditions.
- Completed high volume deliveries using efficient route navigation and time management
- Maintained on time delivery performance in fast paced conditions
- Safety compliance and traffic laws
- Provided professional customer service during residential and business deliveries
Production Worker at AP Vinland (2022-06 – 2024-10)
Supported production line operations to meet daily output goals while following safety and quality standards.
- Supported production line operations to meet daily output goals
- Followed safety and quality standards in a fast paced environment
- Maintained clean and organized work areas
- Collaborated with team members to improve workflow efficiency
Front Desk attendant/Housekeeper at Motel6/Studio 6 (2013-06 – 2017-08)
Managed front desk operations including check-ins, check-outs, reservations, and guest inquiries while coordinating with housekeeping.
- Managed check ins and check outs, Reservations and guest inquiries
- Handled phone calls and front desk communication professionally
- Processed cash and card transactions accurately
- Coordinated with housekeeping to ensure room readiness
- Performed cleaning and sanition of guest rooms and common areas
Education
Call center Professional Certificate in Customer Service – Forward Service Corp (2025-09 – 2025-10)
Digital Badge in Customer contact – Madison Area Technical College (2025-10 – 2025-10)
Professional Certification in Customer Service – Alison Empower (2025-11 – 2025-11)
High School Diploma in General Education – Ripon High School (2015-05 – 2015-05)
