Josefina

Delivery Driver at DoorDash (2021-08 – Present)

Delivered orders efficiently while maintaining strong customer satisfaction and managing time sensitive deliveries.

• Delivered orders efficiently while maintaining strong customer satisfaction
• Communicated with customers to resolve order issues professionally
• Managed time sensitive deliveries using mobile navigation tools
• Maintained accuracy and professionalism during all customer interactions

Seasonal Driver Helper at UPS (2025-11 – 2025-12)

Completed high volume deliveries using efficient route navigation and time management in fast paced conditions.

• Completed high volume deliveries using efficient route navigation and time management
• Maintained on time delivery performance in fast paced conditions
• Safety compliance and traffic laws
• Provided professional customer service during residential and business deliveries

Production Worker at AP Vinland (2022-06 – 2024-10)

Supported production line operations to meet daily output goals while following safety and quality standards.

• Supported production line operations to meet daily output goals
• Followed safety and quality standards in a fast paced environment
• Maintained clean and organized work areas
• Collaborated with team members to improve workflow efficiency

Front Desk attendant/Housekeeper at Motel6/Studio 6 (2013-06 – 2017-08)

Managed front desk operations including check-ins, check-outs, reservations, and guest inquiries while coordinating with housekeeping.

• Managed check ins and check outs, Reservations and guest inquiries
• Handled phone calls and front desk communication professionally
• Processed cash and card transactions accurately
• Coordinated with housekeeping to ensure room readiness
• Performed cleaning and sanition of guest rooms and common areas

Call center Professional Certificate in Customer Service – Forward Service Corp (2025-09 – 2025-10)

Digital Badge in Customer contact – Madison Area Technical College (2025-10 – 2025-10)

Professional Certification in Customer Service – Alison Empower (2025-11 – 2025-11)

High School Diploma in General Education – Ripon High School (2015-05 – 2015-05)