Joselyn Bermudez

Dedicated healthcare professional with 12 years of experience in patient care and 7 years as a Medical Assistant and Limited X-Ray Technician in fast-paced urgent care and specialty medical settings. Experienced in clinical support, diagnostic imaging, insurance verification, patient education, EMR documentation, and coordinating high-quality patient care. Known for providing compassionate service, maintaining efficiency in busy environments, and building strong relationships with patients and healthcare teams.

Bilingual with extensive experience using multiple electronic medical record systems.

Medical Assistant / Limited X-Ray Technician at MEDHERO Advanced Urgent Care (2023-09 – Present)

• Deliver clinical support for a high-volume urgent care practice by performing patient intake, obtaining vital signs, documenting medical histories, and preparing patients for examination.
• Perform diagnostic X-rays within scope while maintaining quality, safety, and compliance standards.
• Verify insurance eligibility and assist with patient registration and check-in/check-out.
• Assist physicians with in-office procedures while ensuring patient comfort and efficient workflow.
• Review laboratory results, communicate provider recommendations, and coordinate follow-up care with patients.
• Manage incoming phone calls and collaborate with providers to ensure timely patient care.

Medical Assistant / Limited X-Ray Technician at Hoag Urgent Care (2022-06 – 2023-08)

• Performed diagnostic imaging while supporting providers during procedures and medical emergencies.
• Collected patient histories, obtained vital signs, and prepared patients for evaluation and treatment.
• Utilized IDX, Allscripts, GE RIS, and GE PACS.
• Coordinated registration, insurance verification, and front-office operations.
• Assisted with high patient volumes while maintaining excellent patient satisfaction.

Medical Assistant / Limited X-Ray Technician at Surfside Urgent Care (2019-10 – 2022-06)

• Performed diagnostic X-rays and maintained imaging equipment.
• Assisted providers with procedures and coordinated patient flow.
• Collected histories and vital signs.
• Verified insurance and communicated lab results.
• Maintained accurate EMR documentation.

Medical Front Office / Scheduler at Breastlink (2017-08 – 2019-03)

• Coordinated scheduling for oncology, infusion, and imaging patients.
• Verified insurance benefits and registration.
• Managed medical records requests.
• Provided exceptional customer service.

Medical Assistant / Limited X-Ray Technician – Modern Technology School

Associate of Applied Science in Radiography – PIMA Medical Institute