Associate, Patient Dining at Texas Children's Hospital (2018-02 – 2021-04)
Managed inventory, patient meal coordination, and compliance with regulatory standards in a healthcare dining environment.
- Record and maintain inventory levels through SAP cycle counting process
- Collaborate with patient caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic, and religious preferences
- Manage tickets and assemble orders
- Managed fulfillment orders for new supplies for eight to ten floors
- Complies with regulator agency standards, including federal, state and JCAHO
- Adheres to facility confidentiality and patient rights policy as outlined in HIPAA policies and procedures
- Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning workstations, and breaking down patient tray line
- Assist dietitians in executing expert customer service for critical assistance patients
- Effectively documented and maintained all incident reports for internal audits
- Completed all daily inventory stock reports for all floors under supervision
- Controlled with federal, state, and local health and sanitation regulations
- Print out day by day proper mail inbound and outbound load sheets for FedEx/UPS/US and international Postal
- Accurately received and stocked inbound inventory
- Effectively perform day to day administration operations
- Work collaboratively with all departments to ensure outstanding customer service
EVS Inventory Coordinator, District Linen at Harris Health Systems (2016-02 – 2018-02)
Coordinated linen and environmental services inventory distribution across Harris Health System facilities.
- Assist in all activities of the Environmental Services/Linen department
- Willing to work with management and co-workers by engaging in distributing linen and/or maintaining all areas of Harris Health System facilities
- Must be flexible and able to handle multiple tasks and assignments
- Oversee and take responsibility for assigned area(s); Direct report to Supervisor
- Effectively communicate with and supported sales, marketing, and administrative teams on daily basis
- Maintain cleanliness and presentation of stock yard and production floor
- Responsible for a safe work environment for dispatch and yard
Stocker, Backroom, Receiving Associate at Wal-Mart (2015-05 – 2016-07)
Managed warehouse operations including receiving, inventory management, and equipment operation.
- Record and maintain inventory level
- Receive, identify, label, and stock inventory received
- Collaborate with management to improve work processes, procedures, productivity, and job safety
- Ensure aisles are neat and clean while stocking inventory
- Operate pallet jacks, forklift, dollies, and warehouse tools to ensure product integrity
- Engage vendors and drivers to ensure orders were correct for internal audits
- Perform weekly storage counts
- Monitor flow of work in the warehouse and shipping dock
Customer Service & Inventory Associate at Walgreens (2013-03 – 2015-04)
Provided customer service and managed inventory in retail pharmacy environment with point-of-sale operations and merchandise management.
- Provides customers with courteous, friendly, fast, and efficient service
- Recommends items for sale to customer and recommends trade-up and/or companion items
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
- Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
- Implements Company asset protection procedures to identify and minimize profit loss
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
- Completes resets and revisions as directed
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
- Assists in stock rotation, using the first in, first out method and restock outs
- Has working knowledge of store systems and store equipment
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers)
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
- Complies with all company policies and procedures; maintains respectful relationships with coworkers
- Completes special assignments and other tasks as assigned
