Medical Assistant – Certified
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More than ten years of experience in hospital and clinic settings, including primary and specialty care. Experience working with multicultural population and the community. Bilingual in English and Spanish, proficient in Microsoft Office, EMR systems. Three years in a leadership position.
Medical Assistant – Certified - Optum - Seattle, WA
(2019-11)
Presently working at Optum. Worked in the Podiatry department at several locations. Assisting other providers within the MSK and Orthopedic department where help is needed. Worked on the set up of a new clinic for a new ARNP in Podiatry.
Involved in several committees such as the Digital First Committee, Waste Program (Waste Champion), Safety Committee, EAC (Employee Activity Committee), and an active role as a Preceptor in training and instructing current and new employees on the correct sterile process procedure. Additionally trained with the Cast Technician to assist in DME and cast application. Transitioned to working in Gastroenterology and ENT assisting in minor procedures.
Medical Assistant – Certified / Health Care Guide - Kaiser Permanente - South Lake Union Seattle, WA
(2019-04 - 2019-10)
Worked in a completely new role at Kaiser Permanente known as a Health Care Guide. The role consisted of MAC and MA-P in addition piloting the role of the Guide. Assisting patients in navigating the health care system and in closing the loop in their health care needs ensuring that before they leave their visit they understand what to do next.
Working closely with several providers Physical Therapy, Chiropractic, Social Work, and Community Resources Specialist. Collaborating with the rest of the team in coming up with new and innovative ways to improve the workflow process.
Medical Assistant – Certified - University of Washington - Seattle, WA
(2018-11 - 2019-02)
Assist Physicians in the University of Washington Men's Health Center in setting up for daily procedures, room new, return and patients for Semen analysis collection. Responsible for sterilization of instruments, scheduling patient's procedures, post op, follow up and any other appointments as needed.
Medical Assistant and Phlebotomist - Certified - Planned Parenthood - Pasco, WA
(2016-10 - 2017-02)
Prepare exams and assisted the clinicians during medical examinations. Performed lab work, collected laboratory specimens, provided patient education on birth control methods, and sterilized medical instruments.
Phlebotomist - Interpath Laboratory - Pasco, WA
(2016-04 - 2016-10)
Draw blood for tests, accession and aliquot specimens. Work at several locations as phlebotomist and act as courier when needed to travel to multiple locations for specimen pick up.
Medical Assistant – Certified - Benton County Jail - Kennewick, WA
(2016-01 - 2016-03)
Managed daily distribution of inmate's medications throughout the Benton County Jail. Communicated with hospitals/clinics to check up on patients who are under their care and supervision and ensured proper transportation to and from location with the Benton County Sherriff. Worked with Physician on clinical days in rooming inmates. In the event of an emergency, responded to code calls and provided medical assistance to inmates or staff officials.
Customer Support Representative - Amazon.com - Kennewick, WA
(2015-09 - 2016-01)
Worked for the seasonal position in several customer service departments answering phone calls and assisting customers with technical, purchasing and returns inquiries.
Medical Assistant - Certified - Three Rivers Family Medicine - Kennewick, WA
(2015-03 - 2015-08)
Assist in practice with front office check in and back office Medical Assisting. Make outbound calls to provide patients results of lab, radiology, etc. Assist Physicians when needed in minor procedures. Administered injections for children/adult vaccines.
Customer Support Representative - Amazon.com - Kennewick, WA
(2014-06 - 2014-12)
Worked for the seasonal position in several customer service departments answering phone calls and assisting customers with technical, purchasing and returns inquiries.
Medical Assistant - Certified - Kennewick General Hospital - Kennewick, WA
(2009-10 - 2014-05)
Scheduled patient's procedure and follow up appointments as needed. Assist Physicians in specialty care with patient education of hepatitis cases, and colonoscopy preparation. Responsible to meet daily productivity requirements for preparation of paper medical records and scanning.
Priority Support Lead - Myspace.com - El Segundo, CA
(2006-03 - 2009-06)
Coordinated the work of the support team. Organized and facilitated staff meetings. Work closely with management, local and distant law enforcement in apprehending registered sex offenders and assist in profile set up and removal for customers. Trained multiple departments on how to obtain restructured goals in a timely manner using newly created rules. Worked in collaboration with MySpace.com International and with implementation of assisting in creating FAQ's for the website.
Medical Assistant and Phlebotomist – Certified - Adecco USA - Staffing Employment Agency / V.A. Community Clinic - Gardena, CA
(2004-03 - 2006-01)
Prepare nonsterile field set up and assisted physicians during examinations or minor procedures. Performed daily laboratory duties i.e. blood draws, collected laboratory specimens, sterilized medical instruments, and suture removal. Register new and follow up appointments for patient.
Medical Assistant - Certified - American Eye Institute - Beverly Hills, CA
(2004-03 - 2006-01)
Prepared patients for eye examinations. Assisted physician with minor translation for Spanish speaking patients.
Administrative Clerk - American Medical Response - Torrance, CA
(2004-03 - 2006-01)
Registered new patients and filed medical records of new and established patients. Confirm medical eligibility insurance benefits. Review clients account for payment. Answered incoming calls and relayed messages accordingly.
Medical Assistant and Phlebotomist - Certified - Los Angeles Mission Community Clinic - Los Angeles, CA
(2003-03 - 2004-03)
Prepare exams and assisted the clinicians during medical examinations. Perform lab duties including lab draws, collection of laboratory specimens, and sterilized medical instruments. Coordinate and volunteered in community events, accepting donations for the less fortunate, food drive, feet washin
Medical Assistant - Computer Education Institute (2002-12)
High School Diploma - Century High School (1999-06)
