Joseph Anthony

Hands-on coffee equipment and production technician with 20+ years in commercial beverage and roasting operations. Experienced in installation, diagnostics, repair, preventive maintenance, and customer-facing field service. Troubleshoots electrical, mechanical, hydraulic, pneumatic, airflow, and gas-fired systems with a focus on reliable operation and reduced downtime.

Coffee Equipment Technician at Franke Coffee Systems

• Installed, serviced, and repaired commercial super-automatic espresso equipment at customer sites.
• Diagnosed electrical, hydraulic, mechanical, and electronic faults; replaced parts and completed preventive maintenance.
• Worked directly with customers to resolve equipment issues and provide operational training.

Head Roaster / Production Technician at Snowy Owl Coffee Roasters

• Diagnosed and addressed electrical, mechanical, airflow, and combustion-related problems in roasting and production systems.
• Maintained and repaired roasters, grinders, packaging systems, scales, and related equipment.

Head Roaster at Serda’s Coffee Company

• Managed commercial roasting equipment and production operations, including equipment upkeep and troubleshooting.
• Identified mechanical and electrical problems to minimize downtime and keep production running.

Bachelor of Science - Psychology