Compliance Business Analyst - Bentley Systems, Inc. - Exton, PA
(2019-01)
- Directed the end-to-end lifecycle, milestone planning, and global tracking of the Enterprise ISO 27001:2022 Certification Project.
- Consolidated multi-entity ISO certifications into a single framework through cross-regional, post-acquisition collaboration.
- Managed risk assessments and quarterly control certifications via ZenGRC / Optro across ISO 27001 / 9001 and CyberEssentials / CyberEssentials+ standards.
- Authored core policies using Policy Tech, leveraged AI to optimize workflows, and delivered cross-departmental compliance training.
Compliance Specialist - EMCOR Facilities Services, Inc./USM, Inc. - Norristown, PA
(2017-01 - 2019-12)
- Executed precise daily and ad hoc contract audits to ensure regulatory alignment and minimize claim frequency.
- Managed the Diversity Program's vendor portfolio to guarantee all partner certifications were current and validated.
- Evaluated internal workflows to identify operational gaps, assess risk exposure, and recommend corporate corrective actions.
- Partnered with external brokers while routing system modification requests to the Controller to enhance process integrity.
Compliance Specialist - Ferrandino & Son Inc. - Audubon, PA
(2014-01 - 2017-12)
- Managed the complete lifecycle of organizational policies to sustain an adaptable, regulatory-compliant framework.
- Redesigned portfolio filing workflows and quality controls, improving documentation turnaround and accuracy by 50%.
- Developed staff training and mentoring initiatives that increased task ownership and reduced operational error rates.
- Automated key insurance documentation components to cut processing times by four hours during routine compliance reviews.
