Joseph Olivo

Dedicated and dependable customer service professional with extensive experience in retail, manufacturing, and customer-facing environments. Recognized for exceptional work ethic, reliability, communication skills and the ability to multitask in fast-paced settings. Experienced in assisting customers, resolving issues, handling high-volume workloads, and collaborating with team members across multiple departments.

Strong background in retail operations, product support, and public communication through podcast hosting and media production.

Retail Associate at Stop and Shop (2014-04 – 2020-06)

• Provided outstanding customer service in a high-volume retail environment
• Assisted customers with product questions, purchases, and issue resolution
• Worked across multiple departments, demonstrating flexibility and adaptability
• Built a reputation for reliability with excellent attendance and punctuality
• Revenue was up 50% due to customer interaction

Retail Associate at Stop and Shop (2023-11 – Present)

Retail Paint Associate at Lowe's Home Improvement (2020-05 – 2022-07)

• Delivered customer focused service in the paint department during the COVID-19 pandemic
• Assisted customers with paint selection, mixing orders, and product recommendations
• Supported multiple departments and maintained efficiency in a fast-paced environment
• Revenue in paint skyrocketed up to 60%

Paint Associate/ Manufacturing Assistant at General Dynamics: Electric Boat (2022-07 – 2024-05)

• Working forty to fifty hours weekly supporting construction and maintenance of nuclear submarines
• Advanced from Manufacturing Assistant to Painter through strong work ethic and dedication
• Worked safely in confined spaces using respirators and specialized safety equipment
• Maintained excellent attendance and punctuality while balancing multiple responsibilities

Assembly Technician at Hayward Industries (2025-11 – Present)

• Assemble residential pool equipment lights and filtration
• Maintain productivity and quality standards
• Demonstrating strong time management
• Balancing full-time and part-time employment

Associate of Arts in A.A. – Community College of Rhode Island

Bachelor of Arts in Communication Studies – University of Rhode Island (2019 – 2022)