Joseph Ure

Event and program professional with nearly six years of public-service, education, and library experience, specializing in concept development, guest experience, visual environments, and execution. Experienced in turning an idea into a complete experience—from audience and concept through spatial planning, sourcing, partnerships, marketing, on-site execution, and evaluation. Brings an MPA, strong hospitality instincts, and a demonstrated eye for visual design.

Library Associate II – Teen/Adult Services at Irving St Library (2024-12 – Present)

• Develop and lead recurring and one-time programs for teens and adults, translating community interests and trends into engaging concepts, activities, and memorable guest experiences.
• Design event environments and guest journeys, planning activity zones, room layouts, décor, lighting, audio, food/beverage stations, signage, and transitions between spaces.
• Take programs from concept through execution and follow-up: define audience and goals, coordinate partners, research and source supplies, plan budgets and timelines, create marketing, manage on-site details, and evaluate results.
• Created and produced Practical Magik at the Library, an after-hours themed experience combining film, crafts, mocktails, food, readings, and multiple activity stations; planned the spatial layout, materials, partner coordination, marketing, and guest journey for an estimated 30 guests.
• Created and produced Nerf Night for tweens and teens, coordinating equipment, room setup, food, safety/waivers, pacing, music, lighting, registration communications, and post-event evaluation; used the guest experience to identify improvements for future events.
• Created Prompts & Pints as a recurring branded program experience, developing monthly themes and discussion formats designed to encourage connection, humor, participation, and repeat attendance.
• Created 50+ themed visual displays and promotional environments, using typography, imagery, color, composition, and resource curation to make public spaces more inviting and communicate a clear idea.
• Collaborate with colleagues, community partners, volunteers, and cross-functional teams; supervise volunteers and contribute ideas for services and programs.

Patron Experience Associate at Anythink Libraries (2023-09 – 2024-12)

• Designed and created engaging displays and experience zones that strengthened the visual identity of library spaces and encouraged patron engagement.
• Delivered high-level hospitality and customer service while assessing individual needs and shaping welcoming, intuitive patron experiences.

Family Based Safety Services Specialist at Texas Department of Family Protective Services (CPS) (2020-07 – 2022-01)

• Conducted comprehensive assessments and developed individualized plans using community resources, balancing competing needs, logistics, safety, and follow-through.
• Spearheaded a CPS partnership with the HOT Human Trafficking Coalition, coordinating across organizations to strengthen community support and collaboration.

Performance/Policy Analyst Intern at Utah Department of Corrections (2018-05 – 2019-05)

• Developed risk-management recommendations for seven departments, contributing to more than $60,000 in savings through targeted process improvements.
• Used observation, process mapping, research, and analysis to improve operational efficiency and safety.

Earlier Leadership Experience at Chrysalis | Shiloh House (2015 – 2017)

• Led teams, trained employees, organized committee meetings, managed operational resources, and implemented process improvements in fast-paced human-services environments.

Master of Public Administration in Program Management – Brigham Young University

Bachelor of Science – Brigham Young University–Idaho