Josephine Duchesne

Great at adapting to new work skills and environments, ability to analyze situations while helping create reasonable solutions, and more than happy to work!

Assistance with nightly operations for a 211-room hotel, ensuring guest enjoyment and smooth performance of all departments

Check in and check out guests, clear the daily guest ledger and ensure accurate count of all credit card and cash transactions

Handled phone calls in timely manner to provide assistance or resolve complaints Attended to and anticipated all in house and arriving guests needs and concerns while providing them with exceptional guest experience

Take first night deposits and sending non guarantee email to guests with a credit card decline

Bard College: Harlem Clemente Course