Josh Ray

To secure a position with a growing organization which will allow me to utilize my skills and experience to learn and grow with a company.

Alarm Technician (Full-time) - Morgan Alarm Systems - Soddy Daisy, TN

(2021-09)

• Quote, install, and service alarm, access control, fire, and camera systems
• Inspect Fire Systems and maintain good documentation of the equipment and any other required documents.
• Assist the office manager with scheduling, taking payments, providing technical support over the phone with customers, and working in the office as needed.
• Created a shared Document to share with the team to provide a way for the current and future technicians to be able to troubleshoot any issues that we come across.
• Organize the shop to help make products easier to access and to better help keep inventory managed.
• Assist customers in troubleshooting after hours and if needed go to the customers home to do an after hour service call.

Insurance Agency Owner (Full-time) - Shelter Insurance - Chattanooga, TN

(2020-06 - 2021-09)

• Conducted a significant amount of outbound calls, telemarketing, quoting, and selling insurance policies based on the customers needs.
• Provided insurance reviews to educate customers on how to better protect their assets.
• Answered inbound calls to take payments and answered customers questions and addressed customer concerns.
• Assisted the customer with filing claims and working with the adjuster to ensure the customer had a pleasant claims experience.

Insurance Agent (Full-time) - Shelter insurance - Chattanooga TN

(2020-03 - 2020-06)

• Conducted a significant amount of outbound calls, telemarketing, quoting, and selling insurance policies based on the customers needs.
• Answered inbound calls to take payments and answered customers questions and addressed customer concerns.
• Received a promotion to take on a position as an agency owner.

Insurance Agent (Full-time) - Allstate Insurance - Chattanooga, TN

(2017-10 - 2020-03)

• Conducted a significant amount of outbound calls, telemarketing, quoting, and selling insurance policies based on the customers needs.
• Answered inbound calls to take payments and answered customers questions and addressed customer concerns.

Insurance Agent (Full-time) - Lincoln Heritage - Chattanooga, TN

(2015 - 2018-10)

• Pursued company generated leads by doing home visits and giving a presentation to sell burial insurance.
• Initiated door to door life insurance sales and generated further leads by gathering the client’s beneficiaries information and calling them to schedule an appointment.

Vice President - Hamilton County Optimist Club - Chattanooga, TN

(2018 - 2019)

• Collaborated with the president to help hold monthly meetings
• Collaborated with the members to help organize fund raisers and volunteer opportunities.