Service advisor/Foreman
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Highly motivated porter at Protech Automotive solutions. Previously a service advisor with Repairsmith/AutoNation for 2+ years. With a back round of 4+ years of experience managing 4-8 carpenters and working in all stages of erecting post frame constructed buildings. Seeking to continue growth by using my management skills to become a top-notch customer service manager.
Willing to relocate: Anywhere. Authorized to work in the US for any employer
Porter at Protech Automotive Solutions (2024-06 – Present)
Porting cars from 2 other shops to our static station for ADAS calibration. Primary responsibility is to make sure the cars get to and from caliber collisions in a safe manner. Making sure my shop is clean and organized for the technician to perform calibrations. I am ADAS certified and can perform the calibrations myself as I have 45+ certifications I gained.
Service Advisor at RepairSmith (2021-03 – 2024-01)
Working remotely to manage repairs on fleet vehicles from start to finish. Parts ordering. Both business to consumer and business to business quoting. Business to consumer repair service support and diagnostic support.
Submitting repairs to fleet management companies for work orders. Responding to customer quote requests in a timely manner. Helping to resolve customer concerns and creating value with competitive pricing.
Managing repairs on Hertz Rental and Sales vehicles in the companies largest region Texas. I oversaw quoting, dispatching and parts ordering for all of the branches we serviced in Texas. Coordinated parts pick ups with each cities parts porter to effectively have the techs wrenching their whole shift.
I swiftly rose to the top of the recorded metrics for service advisors and planted myself in the lead for my duration as a service advisor.
Construction Foreman/Operator at Straub Construction (2017-06 – 2021-03)
Crew foreman. Excavator operator. Directing a 4 person crew in all aspects of building post frame buildings ranging from framing the building to installing windows and doors to cutting and installing sheet metal. Setting up subletting for excavation, garage doors and concrete to be poured. Buildings ranged from 12' x 24' up to 80' x 216'.
Splicer at Hoffmeyer Company, Inc (2015-06 – 2017-11)
Removing and replacing conveyor belts for rock quarries and woodmills. Using a heat press and or mechanical clips to join a belt together on a conveyor system. Prepping and splicing conveyor belts in shop to ship out. Regular use of a shipping terminal. Use of a forklift to unload and load product from shelves and semi trailers.
Dishwasher at Wooden Nickel (2008-04 – 2012-09)
Dishwashing was my primary responsibility. Keeping a nice clean and sanitized area to wash all dishes. Occasionally helping to prepare food to be cooked.
Fuel Attendant at TNT market (2009-05 – 2010-07)
Working to get the customers needing gas in and out fast and efficiently. Cleaning restroom, stocking drink cooler, and refilling ice when necessary.
Stagehand at Wooden Nickel (2008-04 – 2009-09)
Working to unpack band equipment to set up on stage efficiently as well as packing up and organizing band equipment to go back in the semi-truck.
GED – Silverton Highschool
