Route Driver at Frito-Lay (2023-08 – Present)
- Deliver Frito-Lay products safely and efficiently to assigned retail locations while following established routes and schedules.
- Load, unload, transport, and verify products to support accurate deliveries and dependable customer service.
- Stock and rotate products using first-in, first-out procedures; maintain organized, customer-ready displays.
- Complete delivery records, invoices, inventory counts, and daily vehicle inspections accurately.
- Build productive relationships with store managers and respond professionally to delivery or inventory concerns.
Technician at MasTec Advanced Technologies (2016-09 – Present)
- Complete residential cable and coaxial installations, repairs, and service calls in accordance with quality and productivity standards.
- Troubleshoot connectivity, wiring, signal, and equipment issues and explain service options in clear, customer-friendly language.
- Document installations, repairs, equipment changes, and customer interactions in company systems.
- Work independently in customer homes and field environments while following required safety procedures.
Internet Technician at AT&T (2013 – 2019)
- Installed, repaired, and maintained residential internet, telephone, wiring, jacks, modems, routers, and related equipment.
- Diagnosed connectivity and equipment problems, tested completed work, and educated customers on service use and basic troubleshooting.
- Managed daily assignments and travel routes to complete service calls within scheduled windows.
Owner Operator Trainer and Consultant at Prepare to Compete Basketball Clinic (2011 – Present)
- Lead youth programs, basketball training sessions, clinics, and special events for participants ages 13–18.
- Coordinate scheduling, family communication, facilities, equipment, volunteers, coaches, and event logistics.
- Create structured sessions that strengthen leadership, communication, academic, and career-readiness skills.
Customer Service Representative at Academy Sports and Outdoors (2013-01 – 2015-01)
- Assisted customers with product questions, merchandise needs, returns, and general service requests.
- Resolved concerns professionally and supported stocking, replenishment, merchandising, opening, and closing duties.
Group Leader at Shipping and Receiving Group (2006 – 2011)
- Led daily shipping and receiving activities, assigned work, and supported accurate order processing under strict deadlines.
- Trained and cross-trained employees on shipping, receiving, inventory, customer service, computer systems, and safety procedures.
- Communicated with customers and retail buyers about order status, backorders, expedited requests, and service concerns.
- Verified shipping records, managed inventory, inspected equipment, and improved workflow organization and accuracy.
Welder Group Leader at Dexter Axle Company (2005 – 2012)
- Supervised welders, coordinated materials, and supported daily production schedules and quality expectations.
- Trained employees on welding procedures, equipment use, production requirements, and workplace safety.
- Inspected completed work, forklifts, and production equipment and reported concerns before they disrupted operations.
- Completed computer-based production records and helped address workflow, equipment, and productivity issues.
